Business Analyst 3

Commonwealth of Pennsylvania • Dauphin County, PA

3d • Hybrid

About The Position

The Business Analyst 3 serves as a lead resource for business analysis, reporting, business intelligence, and data management activities supporting complex Pennsylvania Municipal Retirement System (PMRS) information technology systems. The position works with business users, technical staff, and vendors to develop reporting solutions, support system improvements, and ensure reliable data for decision-making. The role includes requirements analysis, reporting solution development, data validation, system coordination, data governance, and user support.

This is a full-time position with work hours of 7:45 AM to 4:15 PM, Monday through Friday, with a 60-minute lunch. After successfully completing the training period, the employee may have the opportunity to telework part-time, up to three days per week. Telework requires a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. Employees unable to telework may report to the headquarters office in Harrisburg. Telework arrangements may change.

Requirements

• Meet one of the following minimum experience and training requirements: one year as a Business Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); six years of business process analysis experience; two years of business process analysis experience and a bachelor's degree; or an equivalent combination of experience and training.
• At least two years of full-time professional experience with Power BI, including independently developing, maintaining, troubleshooting, and validating Power BI reporting solutions to support critical business operations and data-driven decision-making.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.

Responsibilities

• Gather and evaluate business, reporting, and data needs to support system and process improvements.
• Develop dashboards, reports, data models, visualizations, and queries using approved business intelligence tools.
• Review report results, identify discrepancies, and improve the accuracy and reliability of reporting information.
• Support testing efforts and analyze the impact of system changes.
• Coordinate issue resolution with technical teams.
• Maintain documentation and promote consistent reporting practices.
• Provide guidance on data management activities.
• Deliver training and assist users with reporting and application questions.
• Communicate updates to stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior