Business Systems Analyst - GUS
About The Position
The Warehouse Management Systems (WMS) team supports technology used across Grainger’s North American distribution centers and branch network, including systems for inventory movement, order fulfillment, warehouse automation, and network efficiency. The team works with operations to deliver scalable, resilient solutions and supports systems including SAP EWM 7.0, S/4HANA for EWM, SAP WM, SAP GTS, Manhattan, Kafka, Connectship, Logistiview, and Dematic. This role focuses on integration, defining and addressing business requirements, code development and configuration, and documentation governance across a range of technologies. Its primary focus is Workflow Optimization and Connectship/FedEx. The successful candidate will understand supply chain and warehouse management processes and technical integration between SAP and other applications, and will help maintain scalable, supportable supply chain platforms. The team’s vision is to modernize and optimize supply chain technology through agile engineering and business collaboration, using Generative AI and machine learning to anticipate disruptions, optimize inventory and flow, and accelerate issue resolution while maintaining governance and security. The position is not eligible for visa sponsorship. The role is hybrid and requires an onsite visit at a Grainger location before receiving Grainger-issued technology.
Requirements
- Bachelor’s degree or equivalent experience in business systems, engineering, or a related field.
- 1–3 years of experience in SAP configuration, functional support, or business analysis.
- Working knowledge of one SAP module, such as GTS, WM, EWM, or Stockroom Management.
- Experience with configuration tools such as SPRO and ALM.
- Ability to write functional specifications, execute testing plans, communicate with users, manage story-level scope, and create runbooks, cutover plans, process flows, and system flows.
- Ability to report status to audiences at different levels.
- Ability to manage multiple tasks at a time.
Nice To Haves
- SAP Learning Journeys, openSAP, or basic module-specific training.
- Agile/Scrum familiarity.
- WMS/WES/WCS experience.
- Understanding of application server setup, RF, transportation, and warehouse workflow tasks.
- Understanding of integration with third-party solutions.
- Understanding of Generative AI and machine learning applications in the supply chain.
Responsibilities
- Provide functional configuration and testing expertise in core business systems; translate business requirements into functional specifications and support day-to-day system performance.
- Independently configure system solutions for defined business requirements within an application.
- Collaborate with product owners and business users to refine user stories.
- Create, execute, and validate test cases for configuration and functional changes.
- Document functional specifications and user procedures.
- Troubleshoot common issues related to configuration, master data, and user errors.
- Maintain security, compliance, and audit standards.
- Identify inefficiencies in current configuration and process flows and contribute to process improvement efforts.
- Track and improve metrics for system effectiveness and delivery processes.
- Participate in release planning and ensure timely delivery of stories.
Benefits
- Medical, dental, vision, and life insurance coverage starting on day one.
- Six free sessions each year with a licensed therapist.
- 18 paid time off days annually for full-time employees, prorated based on employment start date.
- Six company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing.
- Free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
- Incentive target of up to 5%, based on individual and company performance objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
