Business Systems Analyst

General Dynamics Information Technology•Washington, DC

5d•$80,179 - $108,477•Onsite

About The Position

The Business Systems Analyst will bridge business needs and technology solutions supporting mission-critical USPS outcomes. The role partners with stakeholders to understand objectives, gather and analyze requirements, and translate complex business challenges into actionable solutions. It supports process improvement, system optimization, decision-making, and delivery across cross-functional teams, helping align business priorities with technical execution. The position also coordinates day-to-day project management activities across concurrent USPS projects and workstreams, with a primary duty of providing technical requirements for APIs and other USPS applications by leveraging AI/SI. The position is onsite in Washington, DC, with 40 scheduled weekly hours and less than 10% travel. The selected candidate must obtain and maintain a Public Trust, complete onsite fingerprinting, and meet the stated U.S. residency conditions for the USPS security clearance process. U.S. citizenship is not required.

Requirements

At least 3 years of Business Systems Analyst experience.
At least 2–3 years of specialized AI development experience for technical requirements documentation.
Skills in change management, project documentation, and technical processes.
Must obtain and maintain a Public Trust and complete onsite fingerprinting at a designated facility.
Must meet the stated USPS security-process U.S. residency requirements: U.S. citizens cannot have been outside the U.S. (including U.S. Territories) for more than 6 consecutive months in the last 3 years, subject to exceptions; non-U.S. citizens cannot have been outside the U.S. (including U.S. Territories) for more than 90 consecutive days in the last 3 years.

Nice To Haves

Bachelor’s degree in a relevant field from an accredited college or university, or equivalent experience.

Responsibilities

Coordinate day-to-day project management and coordination activities across multiple concurrent USPS projects and workstreams, maintaining visibility into assignments, deadlines, and follow-ups.
Provide technical requirements for APIs and other USPS applications by leveraging AI/SI.
Maintain project schedules, milestone trackers, deliverable registers, calendars, and task lists; monitor due dates and flag delays, conflicts, and dependencies.
Organize project meetings and working sessions; prepare agendas and briefing materials, capture decisions and action items, assign follow-up owners, and track actions to closure.
Collect and consolidate project status updates; prepare status reports, summaries, trackers, and presentations for USPS leadership review.
Maintain risk, issue, action, and dependency logs; follow up on open items and escalate concerns to the appropriate project leader.
Facilitate communication between business and IT stakeholders, clarify ownership, coordinate handoffs, and resolve routine scheduling or information gaps.
Organize and maintain project documentation, correspondence, approvals, meeting records, and other artifacts using established repositories, naming conventions, and version controls.
Support tracking of business needs, requirements, review cycles, change requests, and approvals, coordinating follow-up without serving as the primary requirements owner.
Identify recurring bottlenecks, overdue actions, or inconsistent processes and recommend practical improvements to PMO workflows, templates, and reporting.
Provide additional project coordination, administrative, and operational support to USPS project and program leadership as priorities evolve.

Benefits

Comprehensive benefits and wellness packages.
401(k) with company match.
Competitive pay.
Paid time off.
Medical plan options, including some with Health Savings Accounts.
Dental plan options.
Vision plan.
Full flex work weeks where possible.
Vacation, sick, and personal time; holidays; paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.