Business Systems Analyst

Proconex • Royersford, PA

8d

About The Position

The Business Systems Analyst bridges business operations and technology, driving process improvement, system optimization, reporting, and digital transformation across the organization. The role partners with stakeholders to understand operational challenges, identify improvement opportunities, and deliver scalable technology solutions that improve efficiency, visibility, and decision-making.

The analyst works extensively with ERP systems, business process automation, analytics platforms, reporting tools, and emerging AI technologies. The position supports process analysis, systems optimization, reporting, automation, and technology adoption, while serving as a key liaison between business stakeholders and technology resources.

Requirements

• Bachelor's degree in Information Systems, Business, Computer Science, Data Analytics, or a related field.
• At least 3 years of experience in business analysis, business systems, process improvement, analytics, or related roles.
• At least 3 years of experience gathering requirements and translating business needs into technical solutions.
• At least 3 years of experience applying analytical and problem-solving skills in a business environment.
• At least 2 years of experience using written and verbal communication skills in a professional setting.
• At least 2 years of experience managing multiple priorities in a fast-paced environment.
• Must be legally eligible to work in the United States without company sponsorship.

Nice To Haves

• Experience with ERP platforms such as IFS, Oracle, Microsoft Dynamics, or similar.
• Experience with Power BI or comparable analytics tools.
• Experience with Microsoft 365, SharePoint, Teams, Power Platform, SSMS, SSIS, and SSRS.
• Knowledge of SQL and relational databases.
• Experience with workflow automation platforms.
• Exposure to AI-powered business solutions and digital transformation initiatives.
• Experience supporting change management, user adoption, and business process transformation efforts.

Responsibilities

• Analyze business processes, workflows, and operational procedures; identify inefficiencies, bottlenecks, and automation opportunities.
• Facilitate cross-departmental process improvement initiatives, document current- and future-state workflows, and recommend solutions that improve efficiency, data quality, user experience, and business visibility.
• Identify and implement operational improvements through continuous improvement initiatives.
• Partner with business teams to enhance and optimize enterprise applications.
• Support ERP configuration, testing, implementation, and continuous improvement initiatives.
• Gather and document requirements for system enhancements; assist with user acceptance testing, issue resolution, and change management.
• Help ensure business systems align with organizational objectives and industry best practices.
• Support business-system adoption and utilization through training, communication, and support.
• Develop dashboards, reports, and data visualizations using approved analytics tools.
• Translate business questions into metrics and reporting solutions; analyze datasets for trends, opportunities, and performance insights.
• Promote data governance and reporting standards and support self-service analytics adoption.
• Deliver reporting and business intelligence solutions that improve organizational visibility and decision-making.
• Identify manual processes suitable for automation and support workflow automation and business application integrations.
• Evaluate emerging technologies, including AI-enabled solutions, and recommend practical business applications.
• Participate in digital transformation projects from concept through implementation and support technology-enabled improvements to scalability and reductions in manual effort.
• Serve as a liaison and partner to business leaders and subject matter experts.
• Facilitate discovery sessions and requirements-gathering workshops.
• Communicate project status, recommendations, risks, and business impacts to stakeholders.
• Provide user training, documentation, and adoption support for new solutions.
• Develop and maintain cross-functional relationships that support project delivery and organizational change.

Benefits

• Employee ownership through an ESOP, with team members sharing in the company's growth and success.
• Premium medical benefits.
• 401K match.
• Tuition reimbursement.
• Other unique incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level