Business Systems Analyst

Powers & Sons Construction•Indianapolis, IN

10d•Onsite

About The Position

The Business Systems Analyst will help Powers & Sons understand and improve how work gets done across the company. Reporting directly to the President/CEO, the analyst will assess department workflows, business applications, and data; develop practical recommendations; and help build a multi-year improvement plan with leadership. The initial focus is structured department assessments covering the people involved, steps followed, software used, information needed, and tasks employees would most like to improve or eliminate. The analyst will document findings, rank opportunities with department leaders, and carry approved improvements through requirements, testing, training, and adoption. The role offers increasing project ownership for someone ready to grow beyond supporting individual systems or assignments. The analyst will work with department leaders, internal AI development resources, and third-party IT providers. Leadership will set priorities, approve investments, and support decisions that cross departments. Powers & Sons Construction is a third-generation, family-owned general contractor and construction management firm founded in 1967, with offices in Gary, Indianapolis, and Chicago, serving commercial and institutional markets. This position is fully in-office in Indianapolis, has no initial direct reports, and reports to the President/CEO.

Requirements

Professional experience in business analysis, business systems, process improvement, operations analysis, or implementation consulting.
Demonstrated contribution to a delivered improvement and ownership of a defined project or workstream.
Ability to conduct interviews, document workflows, investigate problems, and translate business needs into clear requirements and recommendations.
Experience working with business users and technical colleagues to implement or improve a process, application, or report, and ability to explain personal responsibilities and resulting changes.
Ability to organize and analyze data using spreadsheets or comparable tools, identify data-quality issues, and explain findings.
Familiarity with business applications and how information moves between systems.
Ability to organize competing assignments, compare options, follow through on commitments, and communicate clearly with employees, vendors, and leadership.
Ability to work independently within an agreed scope, handle confidential information appropriately, ask useful questions, act on feedback, and recognize when to seek help.

Nice To Haves

Approximately three to five years of relevant experience; demonstrated capability and project ownership matter more than tenure.
Experience with ERP, CRM, HRIS, financial systems, SQL, Power BI, workflow automation, or practical AI applications.
Relevant education and certifications; equivalent professional experience is also considered.

Responsibilities

Conduct department assessments through interviews, workflow observation, and review of available records, using an agreed scope and method.
Document responsibilities, approvals, handoffs, manual work, duplicate entry, delays, and recurring problems.
Maintain an inventory of business applications, spreadsheets, reporting tools, and vendor services, including their purpose, users, ownership, costs, and connections to other systems.
Identify key data sources, definitions, owners, access needs, and quality issues; establish baseline measures and practical data collection methods.
Prepare and validate department findings, including process maps, software and data inventories, and ranked improvement opportunities.
Work with department leaders and specialists to estimate costs, benefits, dependencies, and ownership of improvement opportunities.
Help leadership develop and maintain a multi-year roadmap, comparing process changes, training, existing tools, integrations, new software, automation, and AI.
Translate approved priorities into business requirements, task plans, and success measures.
Lead smaller improvement projects and coordinate assigned work on larger initiatives, including testing and post-launch follow-up.
Research software and service options, document integration needs, and prepare comparisons for leadership.
Track assigned vendor deliverables, project costs, and issues, escalating decisions when needed.
Develop procedures, training materials, and support handoffs, and work with employees and department leaders to address resistance and encourage consistent use of new processes and systems.
Partner with IT providers and internal technical resources on data access, security requirements, system reliability, and responsible AI use; engage specialists when additional expertise is needed.
Track adoption, results, and ongoing costs; report progress, risks, and decisions to leadership; and update priorities as business needs change.