Business Systems Analyst - Mortgage and Home Equity
About The Position
At Regions, the Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefit analysis to align information technology solutions with business initiatives. The position may serve as a liaison between a line of business and the IT department. This role supports mortgage and home equity systems, including assistance to agile product owners with feature refinement and user acceptance testing, level-two support for associates, validation of Blend and Empower functionality against business requirements, and control testing to ensure tools meet industry and regulatory standards. The position is intended to be onsite, now or in the near future, with regular work hours including full days in the office three or more days per week. The manager sets the schedule and in-office expectations. The position may be filled at a higher level based on qualifications and relevant experience.
Requirements
- High school diploma or GED and seven years of related experience, or a bachelor's degree and three years of related experience.
- Ability to plan, schedule, and execute multiple concurrent activities.
- Ability to work in a team environment.
- Complex working knowledge of systems and software development concepts, practices, and procedures.
- Ability to research, analyze data, and derive facts.
- Excellent communication and customer service skills.
- Excellent organizational and analytical skills.
- Knowledge of applicable testing tools.
- Problem-solving and priority-management skills.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Nice To Haves
- Banking or financial services industry experience.
- Experience providing application support, including troubleshooting.
- Experience with business intelligence tools.
- Familiarity with agile and/or waterfall methodologies.
- Experience with all aspects of mortgage or home equity lending, from origination through post-closing.
- Experience with Blend and Empower loan origination systems.
Responsibilities
- Formulate and define specifications for operating software programming applications, or modify and maintain complex existing applications using engineering releases and program utilities.
- Analyze and evaluate existing or proposed systems and devise computer programs, systems, and related procedures to process data.
- Prepare charts and diagrams to assist in problem analysis and submit recommendations for solutions.
- Prepare program specifications and diagrams and develop coding logic flowcharts.
- Encode, test, debug, and install operating programs and procedures in coordination with computer operations and user departments.
- Review progress and evaluate results.
- Report inconsistencies to management and suggest problem resolutions and business process improvements.
- Support agile product owners with feature refinement and/or user acceptance testing.
- Provide level-two support for mortgage and home equity systems, helping associates resolve complex problems and access the tools needed to grow the business.
- Validate Blend and Empower functionality to ensure alignment with business requirements.
- Conduct control testing to ensure tools meet industry and regulatory standards.
Benefits
- Paid vacation and sick time.
- 401(k) with company match.
- Medical, dental, and vision benefits.
- Disability benefits.
- Health Savings Account.
- Flexible Spending Account.
- Life insurance.
- Parental leave.
- Employee Assistance Program.
- Associate Volunteer Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
