Business Systems Analyst

Boys Town • Omaha, NE

10d • Onsite

About The Position

The Business Systems Analyst modernizes and optimizes business applications and processes. The role partners with stakeholders, end users, Agile development teams, and technology partners to gather requirements, analyze business needs, and deliver web-based solutions that support organizational goals. The position is onsite in Omaha, Nebraska, and requires on-call support outside traditional business hours, including early mornings, nights, weekends, and holidays. Applicants must be authorized to work full-time in the United States; visa sponsorship is not offered.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• At least 3 years of experience in system analysis, requirements gathering, prioritization, documentation, and plan development.
• Proficiency in data analytics, including analyzing complex datasets, identifying trends, developing insights, and supporting data-driven decisions.
• Familiarity with artificial intelligence concepts and tools, including applying machine-learning-enabled features in business systems, workflow automation, and process optimization.
• Understanding of business issues and data challenges.
• Strong knowledge of personal computers and Microsoft products.
• Knowledge of software or web development and web browsers.
• Ability to communicate articulately and professionally while maintaining appropriate confidentiality.
• Professionalism, strong interpersonal skills, critical thinking, analytical skills, and problem-solving skills.
• Ability to work independently in a collaborative environment, meet deadlines, multitask, and maintain quality standards.
• Ability to translate complex data into understandable conclusions and recommendations.
• Ability to continually develop technical competency through education and research and help others do so.
• Ability to prioritize according to organizational needs and shift priorities on short notice.
• Availability for on-call support and work outside traditional business hours, including early mornings, nights, weekends, and holidays.
• Must be currently authorized to work in the United States on a full-time basis; employment visa sponsorship is not offered.

Responsibilities

• Review, analyze, and evaluate business systems and user needs.
• Liaise between end users, vendors, and Information Technology personnel.
• Consult with department managers and staff to understand business functions, establish operational objectives, gather information, and evaluate output requirements to promote operating efficiency.
• Communicate and understand technical information about existing and upcoming systems.
• Develop documentation covering requirements, business use cases, risks, recommendations, system design, and testing plans.
• Monitor system and business operations, anticipate and plan for future needs, and document costs.
• Coordinate implementation of new systems and work with managers and staff to resolve issues.
• Provide training and support to end users.
• Provide reports for departmental data requests.
• Champion policy creation or revision.
• Recommend and facilitate workflows, forms, or processes that improve performance or streamline manual processes.
• Serve as a role model by carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Benefits

• Reduced- or no-cost visits for employees and enrolled dependents receiving services from a Boys Town provider at a Boys Town location.
• Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
• No-cost mental health visits with an in-network provider.
• Generous match on a 401(k) or 401(k) Roth account.
• Tuition reimbursement.
• Parenting resources from Boys Town experts.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level