Business Systems Analyst
About The Position
Ingram Content Group is hiring a Business Systems Analyst to join its team in LaVergne, Tennessee, near Nashville. The role participates in the product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and related products. The analyst serves as a primary resource for creating and troubleshooting reports and analyzing report output for internal and external customers, and as a first-level point of support for problem tickets involving financial systems and reporting. The position works with other Ingram companies and departments and with the EOM Team to gather business requirements and translate them into technical requirements, specifications, and process flows. It also supports quality assurance, report maintenance, representative setup, Ship Methods, and system health checks. The position requires working in the office three days per week. Candidates must be in, or willing to relocate to, the Nashville, Tennessee region.
Requirements
- Bachelor’s degree in Business, Computing, Digital Media, or a related field, or directly related experience on a year-for-year basis.
- One year of experience working with applications.
Nice To Haves
- Knowledge of OBIEE Reporting Applications.
- Knowledge of Oracle Financial Applications.
- Knowledge of SQL.
- Knowledge of the company’s organization, operating procedures, and policies.
- Knowledge of IT development processes.
- Technical project management skills.
Responsibilities
- Participate in the product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and related products.
- Create reports, troubleshoot reports, and analyze report output for internal and external customers.
- Act as a point of contact for problem tickets raised by internal associates for internal and external customers, and provide first-level support for Financial System and Reporting tickets.
- Work with other Ingram Content Group companies and departments.
- Create detailed technical specifications for bug fixes, application enhancements, and new application features.
- Participate in defining functional requirements through interaction with business areas.
- Assist with setting up new representatives.
- Maintain Ship Methods as defined by the business owner.
- Assist with creating and monitoring system activity health checks.
- Verify deliverables against documented requests, best practices, and quality assurance requirements as an internal liaison.
- Work with the EOM Team to gather business requirements from internal and external customers.
- Help translate business requirements into technical requirements, including scope, detail, and process flows.
- Document functional specifications using tools such as word processing applications, spreadsheets, and drawings.
- Assist with quality assurance by completing test plans for Oracle and LSI application functionality.
- Work with the project team to perform gap analysis of assigned functional specifications and prototypes.
- Assist in maintaining AutoReports and OBIEE reports.
Benefits
- Medical and prescription drug plans, HSA, vision, dental, and health care FSA, available beginning the first day of employment.
- 15 vacation days and 12 sick days accrued annually, plus 3 personal days.
- 401(k) match.
- Life and AD&D insurance.
- Employee Assistance programs.
- Group Legal benefits.
- Wellness program with access to an onsite gym and basketball court.
- Tuition reimbursement.
- Financial and in-kind opportunities to engage with community nonprofits.
- Company match program for United Way donations.
- Volunteer opportunities and in-kind drives for nonprofits throughout the year.
- Game room with ping pong and foosball.
- Casual dress code.
- Flexible schedules, depending on the team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
