Business Systems Analyst
Berkley•Manassas, VA
•Onsite
About The Position
The Business Systems Analyst will be providing support of one or more applications to various member companies of the corporation and will involve developing, implementing, and supporting technical solutions for customers.
Requirements
- 3 - 7 years systems experience
- Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them
- Software Development Life Cycle experience
- Basic P&C Insurance Knowledge
- Excellent problem solving and analytical skills
- Strong interpersonal and communication skills, both oral and written
- Ability to quickly learn new technology and systems
Nice To Haves
- Preferred
Responsibilities
- Supports company BA/BCA and development staff in creation of application and system integration
- Provides tier 2 service desk application support and trouble shooting
- Develops and executes simple SQL scripts to resolve production issues and create reports
- Monitor and track issues until resolution and determine impacts resulting from issue
- May coordinate minor software release schedule and approval process with Release Management, development staff, Business System Analysts, and customers
- Able to provide root cause analysis when troubleshooting system issues
- Develops advanced requirements based on customer request and/or requirements
- Assist in writing requirements, design, testing and/or initiation of projects to help provide solutions for customers
- Develops technical specifications to solve a business need or problem
- May coordinate minor software release schedule and approval process with development staff, Business System Analysts, and other BTS staff
- May define XML schemas for web services
- Develops and executes SQL commands to accomplish data model changes and is involved in data modeling
- May also include report generation
- Monitor or track tasks until completion to ensure delivery to customers
- Active participant in design sessions and other technical meetings involving system changes
- Work with business to understand system issues
- Knowledgeable on a specific set of components within an application or a single application
- Communicate issues effectively to multiple levels within the organization
- Recreate issues and document requirements for bug fixes and/or system enhancements
- Create documentation and training materials
- Provide end-user training to internal and external customers
- Assists in releasing software upgrades to customers (internal/external to BTS), including testing
Benefits
- Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
