Business Systems Analyst

Royal Bank of CanadaDartmouth, NS
Onsite

About The Position

As a Business System Analyst within the HR & Compensation Technology group, you will be part of a cross-functional team contributing towards various deliverables on new and/or annual projects related to HR technology. In your role, you will analyze business requirements on assigned projects to help ensure program/project system needs are identified, configured, and delivered in line with the strategic goals or objectives of the project. The primary applications used are SAP On Premise and Workday. Experience in Workday and/or SAP Personnel Administration, Org Management, Benefits & Pensions, Time Management and Payroll, and integrations to third-party vendors and other non-SAP applications is preferred.

Requirements

  • General experience as a Business Analyst in Agile/iterative waterfall projects, with a university degree or equivalent.
  • Strong analytical and problem-solving skills, including data analysis, trend analysis, and evaluating procedural/systematic solutions.
  • Effective communication and collaboration with HR business partners, staff, and management to resolve issues and improve application performance.
  • Ability to multitask, prioritize, and work independently under tight deadlines in a fast-paced environment.
  • Proficiency in AI tools, Microsoft Office (Word, Excel, PowerPoint), and data conversion to support decision-making and streamline work delivery.

Nice To Haves

  • SAP experience an asset
  • Workday Understanding
  • Working understanding of LucidChart

Responsibilities

  • Understands the HR business and factors opportunities and risks into requirements, conducts information gathering sessions.
  • Prepares detailed business system requirements: identifying, tracking and resolving business systems issues and configure the SAP on premise system for all or most of payroll, benefit, pensions, time and other modules.
  • Assesses and documents sponsor/stakeholder needs using appropriate techniques, aligning with Project Life Cycle and Capability Maturity Model deliverables.
  • Assists in Identifying risks, recommending value-added business solutions to meet stakeholder needs.
  • Acts as a liaison between business and developers, managing stakeholder expectations and clarifying requirements.
  • Assists in ETL processes (Extract, Transform, Load) to ensure accurate data conversion and integrity across systems.
  • Collaborates with cross-functional teams (HRCT, Business Partners, IT, Vendors) to drive project success.
  • Develops system specifications and test plans, ensuring alignment with standards and methodologies.
  • Elicits requirements through interviews, workshops, and other methods to support business processes.

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact in technology transformation
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services and technology
  • Flexible work/life balance options
  • Opportunities to do challenging work
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