Business Systems Analyst

Monarch Staffing • West Chester, PA

7d • Hybrid

About The Position

The Business Systems Analyst is a temporary, hybrid role in West Chester, Pennsylvania, supporting a department focused on mental health and intellectual and developmental disabilities services. The position helps improve organizational efficiency through better data collection, analysis, reporting, and information-sharing processes. The analyst works with stakeholders to identify needs, improve workflows, analyze data, and create reports that support informed decision-making. The assignment is scheduled to continue through the end of December 2026, with 20–37.5 hours per week.

Requirements

• Strong data analysis, data integration, and problem-solving skills.
• Advanced proficiency in Microsoft Excel, Word, and Outlook.
• Strong online research skills and the ability to learn new databases and software quickly.
• Familiarity with artificial intelligence tools and their practical applications.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality when handling sensitive information.
• Strong interpersonal skills and the ability to work effectively with stakeholders.
• Ability to obtain and maintain the required Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Clearance, and FBI Criminal History Clearance.

Nice To Haves

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related field preferred.
• Experience with SQL and Visual Basic preferred.

Responsibilities

• Collaborate with stakeholders to understand data collection, tracking, and reporting needs.
• Evaluate existing data collection and analysis processes and identify opportunities to improve efficiency and reduce duplication.
• Develop and improve systems for collecting, organizing, and analyzing data related to performance measures.
• Support the development of data tracking processes that improve billing accuracy and revenue collection.
• Improve methods for communicating with consumers and their supporters, including collecting and analyzing satisfaction feedback.
• Research free and low-cost technology solutions and recommend tools to improve departmental efficiency.
• Identify opportunities to use HIPAA-compliant artificial intelligence tools to streamline processes.
• Analyze data and prepare reports for department stakeholders.
• Assist with developing, distributing, and analyzing surveys.
• Train staff on new and revised data collection, analysis, and reporting systems.
• Perform other related duties as assigned.

What This Job Offers