Business Systems Analyst 3

Huntington National Bank•Columbus, OH

20h•$49,925 - $92,575•Onsite

About The Position

The Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technology teams, translating business needs into effective technology solutions. The role supports, enhances, and maintains complex business applications while driving operational improvements, documenting requirements, facilitating solution design, and supporting project delivery. The analyst collaborates across business, development, architecture, quality assurance, vendor, and production support teams, and works in Agile and Waterfall environments. The role also serves as a subject matter expert for assigned applications and business processes, ensures compliance with regulatory, audit, risk, and governance requirements, and contributes to strategic initiatives and continuous improvement. The position is office-based; specific work arrangements are provided by the hiring team. Applicants must already be authorized to work full-time in the United States; Huntington will not sponsor applicants for immigration benefits.

Requirements

Bachelor's degree, or an additional two years of IT experience that includes IT analytics, IT troubleshooting, or IT customer service may be considered in lieu of the degree.
Minimum of two years of related experience.
Excellent verbal and written communication skills.
Strong interpersonal skills, customer-service focus, and ability to work effectively with IT colleagues, vendors, and business groups.
Strong documentation skills.
Strong analytical and problem-solving skills and ability to collaborate with other departments to resolve issues.
Ability to conduct comprehensive requirements reviews with project stakeholders, development, architecture, and QA teams.
Self-motivated approach and commitment to service excellence.
Proven organizational skills and ability to develop a detailed work plan to ensure project success.
Experience with system testing and documentation.
Proficiency with Microsoft Office products, including Project, Word, Excel, PowerPoint, and Visio.
Experience with Quality Center or equivalent defect-management experience.
Experience with SQL, data mapping, and data mining.
Experience supporting file transmission processes such as FTP and FTPS.
Applicants must be currently authorized to work in the United States on a full-time basis; sponsorship for immigration benefits is not available.

Nice To Haves

Experience with accounting and reconcilement applications.

Responsibilities

Partner with business stakeholders, product owners, and technology teams to elicit, analyze, document, and validate business and system requirements.
Translate business needs into detailed functional requirements, user stories, process flows, and acceptance criteria.
Lead requirements review sessions and facilitate discussions among business, development, architecture, QA, and support teams.
Analyze business processes and identify opportunities for automation, optimization, and operational efficiency.
Support backlog refinement, prioritization, and solution planning.
Serve as a subject matter expert for assigned applications and business processes.
Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures.
Develop operational procedures, training materials, and knowledge articles.
Ensure compliance with regulatory, audit, risk, and governance requirements.
Act as the primary liaison among business units, technology teams, third-party vendors, and external partners.
Facilitate meetings, workshops, and status updates with stakeholders at various organizational levels.
Provide guidance and mentorship to junior analysts and project team members.
Lead or participate in strategic initiatives, cross-functional projects, and continuous improvement efforts.
Research issues, determine and document their causes, and take appropriate corrective actions.