Business Systems Analyst II
About The Position
Ameriprise Financial is seeking a high-performing Business Systems Analyst with a passion for business transformation, process improvement, and innovation. The role suits a professional who thrives in ambiguity, solves complex business challenges, and partners with business leaders to identify opportunities for operational improvement through automation, AI, and process redesign. The Business Systems Analyst leads discovery efforts, facilitates stakeholder workshops, analyzes business processes and data, shapes future-state solutions, and supports implementation of strategic initiatives. The role connects business needs with actionable recommendations and communicates outcomes clearly to business stakeholders and senior leadership. It partners closely with business, technology, and analytics teams to deliver scalable solutions that improve efficiency, reduce risk, and enhance client and associate experiences. Employees work in the office at least four days per week, with flexibility to work from home one day per week. Some roles may have different or additional in-office requirements, which will be discussed during hiring. Applicants must have work authorization that will not require visa sponsorship now or in the future.
Requirements
- Associate degree or equivalent.
- Three to five years of experience as a Business Systems Analyst, Business Analyst, Business Transformation Analyst, or in a similar role.
- Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum qualifications for education and experience.
- Demonstrated success leading discovery and solutioning for complex, cross-functional initiatives.
- Strong analytical skills and ability to evaluate opportunities using data and insights.
- Experience facilitating workshops and partnering with business stakeholders to identify process improvement, transformation, or automation opportunities.
- Ability to work effectively with senior leaders and executive stakeholders.
- Excellent written, verbal, and presentation communication skills.
- Strong business process mapping, process improvement, and stakeholder management skills.
- Valid U.S. work authorization that does not now or in the future require visa sponsorship.
Nice To Haves
- Bachelor’s degree in business, technology, analytics, or a related field.
- Experience leading business transformation, process improvement, continuous improvement, or operational excellence initiatives.
- Experience identifying, evaluating, and delivering AI, intelligent automation, or workflow automation solutions.
- Experience translating business needs into technical designs and requirements.
- Experience working within the Software Development Life Cycle (SDLC).
- Financial services, operations, or regulated industry experience.
- Familiarity with AI-enabled development or workflow tools such as Kiro or similar technologies.
Responsibilities
- Lead structured discovery efforts to identify AI and automation opportunities across business processes.
- Partner with business stakeholders to understand pain points, inefficiencies, risk areas, and growth opportunities.
- Translate business problems into clear problem statements, hypotheses, and solution concepts.
- Evaluate feasibility based on data availability, technology readiness, risk, and scalability.
- Lead business analysis activities, including requirements elicitation, current-state assessments, process mapping, gap analysis, and future-state design.
- Develop business and functional requirements, user stories, acceptance criteria, and supporting documentation.
- Own testing activities, including test strategy, test case development, UAT coordination, defect management, and solution validation.
- Partner with business and technology stakeholders to ensure solutions align with business objectives, operational needs, and regulatory requirements.
- Support end-to-end delivery from discovery through implementation, including change readiness, go-live support, and outcome measurement.
- Analyze data to size opportunities, quantify benefits, and support prioritization decisions.
- Develop insights using structured analysis, dashboards, and exploratory data techniques.
- Translate complex data and technical concepts into clear, executive-level narratives.
- Build stories that connect insights to business outcomes and strategic priorities.
- Develop data-driven recommendations supporting transformation, automation, and operational improvement initiatives.
- Present recommendations, trade-offs, and outcomes clearly and confidently.
- Influence without authority and navigate ambiguity using structured thinking and strong communication.
- Serve as a trusted advisor on AI, automation, process optimization, business transformation, and operational excellence initiatives.
Benefits
- Vacation time
- Sick time
- 401(k)
- Health insurance
- Dental insurance
- Life insurance
- Variable pay may be available in the form of bonus, commissions, and/or long-term incentives, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
