Business Systems Analyst III - Information Technology

Pima County • Tucson, AZ

3d • $79,185 - $110,905 • Onsite

About The Position

The Pima County Information Technology Department (ITD) is seeking an experienced Business Analyst III. This role involves leading mid-level to complex cross-functional teams to complete ITD projects. These teams may include system or infrastructure managers, support staff, and analysts. The projects typically focus on implementing technology to enhance the end-user experience and create a more supportable environment. The ideal candidate is proficient in project management, team collaboration, and has the initiative to identify and complete tasks independently. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

• Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.
• Relevant education from an accredited college or university may be substituted for experience.
• Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment.
• Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• The County requires pre-employment background checks.
• Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• Repetitive wrist, hand and/or finger movement.
• Ability to communicate clearly (verbal, written).
• Must be able to remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Nice To Haves

• Experience leading a technical project team.
• Experience with project management tools and methodologies.
• Experience communicating at multiple levels of an organization.
• Experience using analytical and problem-solving skills through the course of a project.
• Experience managing team dynamics.
• Experience in process development and documentation.

Responsibilities

• Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms.
• Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects.
• Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments.
• Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials.
• Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments.
• Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials.
• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials.
• Effectively negotiates for viable solutions to technical, process and priority conflict resolution.
• May supervise staff and lead project teams.

Benefits

• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree