Business Systems Analyst III - Empower LOS

City National Bank • Los Angeles, CA

56d • Onsite

About The Position

Develop, test, implement, and provide end-user training and support for a wide variety of the Bank's systems involved in various division-specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance, and support of all processes related to systems. Coordinate business unit efforts required for project implementation and oversee all required post-implementation tasks to ensure business unit satisfaction. Perform system administrative, configuration, and reporting functions in the division that are not the responsibility of Business and Technology Services. Run database queries or create reports in support of management information needs.

Requirements

• Minimum 5 years experience developing and customizing databases/systems for reporting purposes required.
• Minimum 5 years experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.
• Minimum 3 years experience working in a loan servicing/operations environment required.
• Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports and Business Objects.
• Strong knowledge in MS Word, Excel and MS Access.
• Working knowledge of financial analysis techniques.

Nice To Haves

• Excellent process management and problem solving skills.
• Prior banking experience and extensive writing and developing reports, and sales and financial modeling.
• Using Oracle and/or Oracle Analytics
• Using/programming Java Server Pages & Scripts
• Writing Oracle Procedures & Views
• Experience with any web based loan origination workflow system (preferably FinanceCenter aka HCL CapitalStream)

Responsibilities

• Determine business unit system needs and objectives and consults with business unit regarding problems with current business applications or systems, enhancements, or new functionality.
• Prepare business and system requirements for maintenance/enhancements and present recommendations to division management.
• Gather and write-up business and system requirements, prepare test scripts, quality control all changes, develop and code documents, and support the division credit, loan documentation, and loan services teams for troubleshooting hardware and software.
• Conduct all user and quality assurance testing on current systems, new systems, and future maintenance. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements.
• Collaborate with Credit Administration, BATS, Legal, Product Management, and others to create and implement correct forms, products, and services as they relate to the system application.
• Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems.
• Prepare end-user documentation on system enhancements. Communicate key system changes to the user community. Provide continuous training and instruction to users on system application use and business processes.
• Monitor development activities relating to meeting project objectives, budget, quality standards, and schedule.
• Run queries against application databases and/or the Bank’s data warehouse and assist with the preparation of periodic or ad hoc reports for distribution to line units, senior management, risk management units (e.g., Audit, Compliance, and/or Credit Risk Review) or third parties (e.g., OCC, external auditors).
• Maintain current knowledge of related regulatory and bank policies and procedures.
• Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Comply fully with all Bank Administrative, Operational, and Credit policies and procedures, as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed