Business Systems Analyst II

ESI•West Haven, CT

About The Position

The Business Systems Analyst II serves as a liaison between Supply Chain business stakeholders and technology teams. This role independently gathers requirements, supports ERP/JDE configuration, develops reporting solutions, leads process improvement activities, supports data governance, and coordinates medium-sized projects that improve operational efficiency, data visibility, and business process control.

Requirements

Bachelor's degree in Information Systems, Supply Chain Management, Business Administration, Industrial Engineering, Computer Science, or a related field.
3-7 years of experience supporting ERP systems, supply chain, manufacturing, reporting, business systems, or process improvement initiatives.
JD Edwards (JDE) Manufacturing/Distribution experience.
SQL, Power BI, Sequel Viewpoint, Power Automate, and advanced Excel skills.
Knowledge of supply chain planning and manufacturing processes.
Experience with data analysis, reporting, KPI development, and dashboards.
Strong business analysis skills, including requirements gathering, gap analysis, and functional specifications.
Experience with workflow automation, change impact assessment, and process improvement.
Understanding of data governance and data quality principles.

Nice To Haves

Microsoft Power BI and/or Power Platform certification.
Lean Six Sigma Green Belt.
APICS CPIM certification.
Business analysis training or certification.

Responsibilities

Gather, analyze, and document business requirements to support operational and system improvement initiatives.
Configure, support, and maintain ERP/JDE applications and related business systems.
Coordinate, facilitate, and lead system testing activities, including user acceptance testing (UAT).
Troubleshoot business process challenges and system-related issues to ensure operational continuity.
Collaborate with IT and business stakeholders to design, implement, and support system enhancements.
Support change management activities, solution deployment, and post-implementation stabilization efforts.
Design, develop, and maintain business reports, dashboards, and Power BI solutions.
Create and support Sequel Viewpoint reporting and analytics solutions.
Develop, monitor, and analyze key performance indicators (KPIs) for supply chain and manufacturing operations.
Lead requirements-gathering sessions, gap analyses, and business process assessments.
Develop functional specifications, acceptance criteria, test plans, and implementation support documentation.
Lead workflow optimization initiatives and support automation and digital transformation projects.
Conduct root cause analyses and recommend corrective and preventive actions.
Document current-state and future-state business processes and workflows.
Monitor data quality KPIs and support master data management controls.
Participate in data stewardship initiatives and data governance reviews.
Define data validation rules and assist with data ownership and governance documentation.
Support corrective action planning and follow-up for recurring data quality issues.
Lead and participate in cross-functional project teams and workstreams.
Coordinate project activities, deliverables, testing, training, and stakeholder communications.
Track project milestones and communicate status updates, risks, and progress to stakeholders.