Business Systems Analyst II

Amerihealth Caritas • ,

1d • Remote

About The Position

The Business Systems Analyst is responsible for helping businesses implement technology solutions cost-effectively by determining project or program requirements and communicating them clearly to stakeholders, facilitators, partners, and technology teams. This is a 100% remote position for candidates who live in the EST or CST time zones.

The analyst works with business clients, the PMO, and technical staff to analyze business requirements and produce clear business and functional specifications. The role includes documenting current and future processes and systems, understanding the ecosystem around requirements and their upstream and downstream impacts, and supporting effective implementation. The analyst also develops working knowledge of Medicaid and Medicare managed-care activities to communicate effectively with stakeholders, and promotes adherence to the System Development Life Cycle and Agile methodology.

Requirements

• Bachelor’s degree in computer science or equivalent years of relevant work experience.
• Three to five or more years of experience in business and functional requirements gathering, workflow documentation, or related work.
• Experience in managed care is required, with a solid understanding of the industry, a high-level understanding of business applications, and a sound understanding of organizational and process development.
• Experience with Microsoft Office products, including Visio.
• Working knowledge of the complete SDLC.
• Effective written and verbal communication skills.
• Ability to manage multiple concurrent tasks and changing priorities.
• Ability to work both as a team member and as an individual contributor.
• Must live in the EST or CST time zones.

Responsibilities

• Lead and participate in requirements elicitation, applying business and technical knowledge to solve business problems with cost-effective technical solutions.
• Work with business clients, the PMO, and technical staff to analyze business requirements and create clear, concise business and/or functional specifications according to standards and best practices.
• Analyze and document current and future processes and systems, and provide documentation to support effective implementation.
• Understand the ecosystem surrounding requirements, including upstream and downstream impacts.
• Use creative problem-solving to remove barriers and communicate status effectively to all parties.
• Develop and enhance working knowledge of Medicaid and Medicare managed-care activities, including marketing, member services, health services, claims, enrollment, provider relations, finance, and vendor relationships.
• Work effectively both independently and as a team member, exercising good judgment with routine, significant, and sensitive matters.
• Promote adherence to the System Development Life Cycle and Agile methodology.

Benefits

• Flexible work solutions, including remote options and hybrid work schedules.
• Competitive pay.
• Paid time off, including holidays and volunteer events.
• Health insurance coverage for associates and dependents starting on Day 1.
• 401(k).
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level