Business Systems Analyst II (Electronic Pymt Ops)
About The Position
The Business Systems Analyst II works on the Electronic Payment Operations team, partnering with business unit stakeholders, technical staff, third-party vendors, and internal partners to identify and deliver system solutions for changes to business processes, policies, and information systems. The role ensures accurate system and System Development Life Cycle (SDLC) documentation and serves as a subject matter expert, functioning similarly to a project manager for software implementations. The position supports multiple initiatives assigned by Bank Operations leadership and focuses on ensuring software capabilities meet line-of-business needs while identifying departmental efficiencies. This is a hybrid role based at UMB’s Technology & Operations Center in downtown Kansas City, Missouri: onsite Monday through Thursday and remote Friday. The work involves a fast-paced environment with unpredictable scenarios and requires flexibility and adaptability to client needs.
Requirements
- At least 3 years of Business Systems Analysis or ACH operations experience.
- Strong problem-solving skills to determine actions needed to ensure software operates smoothly and efficiently.
- Excellent communication skills to provide a positive experience for external and internal partners.
- Attention to detail to ensure correct information is used across responsibilities.
- Legal authority to work in the United States; work visa sponsorship is not available.
Nice To Haves
- PEP+ system knowledge.
Responsibilities
- Implement, test, and train internal partners on updated or new software for core ACH and Wire payment systems.
- Handle communication and project management for software updates within the Electronic Payments Operations group of systems.
- Maintain accurate system and SDLC documentation.
- Partner with business unit stakeholders, technical staff, vendors, and internal partners to understand business needs and develop and implement software solutions.
- Assist with process improvement and conversions.
- Support multiple initiatives assigned by Bank Operations leadership.
Benefits
- Paid time off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Medical, dental, vision, and other insurance coverage
- Health savings, flexible spending, and dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
