Business Systems Analyst II (Electronic Pymt Ops)

UMB Bank•Kansas City, MO
•$67,869 - $99,836•Hybrid

About The Position

The Business Systems Analyst II works on UMB’s Electronic Payment Operations team, partnering with business unit stakeholders, technical staff, third-party vendors, and internal partners to identify system solutions for changes to business processes, policies, and information systems. The role helps vendors develop and implement software needs for the line of business and ensures accurate system and System Development Life Cycle (SDLC) documentation. The analyst serves as a subject matter expert and functions similarly to a project manager for software implementations. Responsibilities may span multiple initiatives assigned by Bank Operations leadership. The role focuses on ensuring software capabilities meet business needs while identifying departmental efficiencies. The environment is fast-paced, with unpredictable scenarios, and calls for flexibility, adaptability, self-direction, and a willingness to learn. This is a hybrid position at UMB’s Technology & Operations Center in downtown Kansas City, Missouri: onsite Monday through Thursday and remote on Friday.

Requirements

  • At least 3 years of Business Systems Analysis or ACH operations experience.
  • Strong problem-solving skills to determine actions needed to ensure software operates smoothly and efficiently.
  • Excellent communication skills for working with external and internal partners.
  • Attention to detail to ensure correct information is used across responsibilities.
  • Legal authority to work in the United States; work visa sponsorship is not available.

Nice To Haves

  • PEP+ system knowledge.

Responsibilities

  • Implement, test, and train internal partners on updated or new software for core ACH and Wire payment systems.
  • Handle communication and project management for software updates within the Electronic Payments Operations group of systems.
  • Assist with process improvement and conversions.
  • Maintain accurate system and System Development Life Cycle (SDLC) documentation.
  • Partner with business unit stakeholders, technical staff, vendors, and internal partners to understand business needs and develop and implement software solutions.
  • Support multiple initiatives assigned by Bank Operations leadership.

Benefits

  • Paid Time Off
  • 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • Company-sponsored medical, dental, vision, and other insurance coverage
  • Health savings, flexible spending, and dependent care accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program
  • Associate emergency fund
  • Associate banking benefits
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