Business Systems Analyst (ERP Technical Analyst)

Marshall Health Network•Huntington, WV

About The Position

The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads.

Requirements

Proven experience as an Infor CloudSuite ERP Technical Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
Bachelor’s Degree in related field + 1 year work experience
3 years education + 3 years work experience
2 years education + 5 years work experience
1 year education + 7 years work experience
0 college education + 9 years work experience

Nice To Haves

General knowledge of healthcare-specific ERP solutions is advantageous.
Experience with Infor Ion Connection Technology
Experience with Infor Process Designer (develop, modify, maintain)
Experience with Infor Process Automation (support/maintenance)
Experience with EDI (support/maintenance)
Experience with Infor CloudSuite Async (support/management)
Experience with Infor Document Management (Documents and Servers)
Experience with Infor Mobile Supply Chain (servers, devices)
Experience with Infor Data extracts, Data Mgt., API config/mgt.
Experience with Birst/Data Fabric (Data Lake)
Experience with Preparation/Adoption of periodic CU releases

Responsibilities

Administer, configure, and maintain the system to ensure optimal performance
Implement and test system updates, patches, and new modules.
Customize security roles within the Infor CloudSuite ERP system.
Recommend and implement system admin processes to maximize efficiency and productivity.
Provide system technical support, troubleshooting issues, and resolving system-related problems.
Create and maintain Infor CloudSuite ERP Customizations (RICE Items: Reports, Interfaces, Customizations, Extracts) as needed for enterprise optimization and alignment.
Create and maintain reports and dashboards to support data-driven decision-making.
Perform data analysis to identify trends, anomalies, and opportunities for database improvements.
Work with IT and other departments to integrate the ERP system with other business applications.
Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
Ensure compliance with industry standards, regulations, and best practices in ERP system management.