Business Support Specialist

Advantage Solutions • Matthews, NC

3d • $20 - $27

About The Position

The Business Support Specialist works closely with the Sales Team to help implement clients’ brand marketing and consumer strategies and support growth objectives. The role collaborates with sales colleagues, suppliers, retailers, and other teams, with a focus on project coordination and administration of key sales tasks.

The Company is a North American sales and marketing agency specializing in outsourced sales, merchandising, category management, and marketing services for manufacturers, suppliers, and producers of food products and consumer packaged goods. It serves a variety of trade channels and connects manufacturers with retailers to provide consumers access to products.

This position has no direct reports, though it may involve delegating work and providing guidance, direction, and mentoring to indirect reports. Work is performed primarily in an office environment and is generally sedentary. The position description may not include every duty, and additional responsibilities may be assigned.

Requirements

• Bachelor’s degree or equivalent experience.
• One to three or more years of experience in a similar role, preferably in the retail industry.
• Strong proficiency in Microsoft Office, particularly Excel.
• Good written and verbal communication skills.
• Ability to complete work accurately and on time.
• Ability to work unsupervised and meet critical deadlines.
• Methodical and process-driven approach to achieving project milestones.
• Ability and desire to investigate root causes of issues and develop processes to prevent recurrence.

Nice To Haves

• Retail experience is preferred.
• Two or more years of experience in accounting or administration would be useful.
• Previous experience in the consumer goods industry is a plus.

Responsibilities

• Execute sales administration tasks accurately and on time, including price changes, new item forms, vendor setup assistance, supplier purchase-order queries and late-delivery follow-up, cash collection and deductions, promotional grid and dashboard updates, category hierarchy maintenance, ad tracking and sharing with suppliers, and tracking supplier revenue accruals.
• Support the Sales Team with contract management, supplier forecasts, collaborative business plan updates, weekly and monthly trackers, category reviews involving data pulls and analysis, and product development tasks such as managing product cuttings and documenting results.
• Coordinate projects with the Sales Team and cross-functional teams to help achieve milestones within established timeframes.
• Collect and organize sales data, market insights, trends, competitor reviews, and other supporting information for new projects to help the Sales Team make decisions and move projects forward.
• Communicate proactively with retailers, suppliers, internal teams, and third-party teams to help ensure objectives are met.
• May delegate work and provide guidance, direction, and mentoring to indirect reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level