Business Support Coordinator

Humana

1d • Remote

About The Position

Humana is looking for a Business Support Coordinator who will support the certification process for Adult Family Homes (AFH) for Wisconsin's Long Term Care program (Inclusa). Reporting to the Associate Director of Network Operations, you will follow established procedures and guidelines to provide timely clerical support. You will perform basic administrative and data entry tasks. Use your skills to make an impact.

Requirements

• Minimum of 1 year of experience in administrative support with data entry experience.
• 1 year of experience with Microsoft Office Programs: Word, PowerPoint, Excel.
• Work the hours of 8-430 in CST

Nice To Haves

• Reside in the State of WI or neighboring state
• Prior experience working in long term care programs (family care, family care partnership, IRIS, PACE).
• Ability to type 50-55 words per minute
• 1 year of customer service experience, specifically speaking directly with customers.

Responsibilities

• Gather, compile, and verify information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Provide data entry of provider contacts and documentation into business systems.
• Coordinate activities related to annual AFH certifications.
• Code and sort documents to be accurately processed or filed.
• Make standard calculations to compile and report statistics.
• Respond to, or redirect, routine inquiries from external or internal sources about our company, its activities, or processes to ensure callers/visitors are answered promptly.
• Perform other routine administrative activities according to our established procedures. These activities may include answering telephones, taking messages, photocopying, filing, and operating office equipment.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed