Accounting & Business Support Coordinator

AccorHotel•San Francisco, CA

4h•$35 - $37•Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Heritage Place, Ghirardelli Square as our new Accounting & Business Support Coordinator. Reporting to the Assistant Director of Finance, the Accounting & Business Support Coordinator is responsible for the ownership and execution of key accounting processes while providing cross‑functional business support across Finance and Operations. This role supports payroll processing, procurement functions, sustainability initiatives, governance and KPI tracking, and a range of administrative and operational support activities. The position operates as an individual contributor and serves as a reliable support partner to Finance leadership, Operations, and the Executive team.

Requirements

Previous experience in a similar role; hotel, residential, or HOA environment preferred
Demonstrated experience in accounting, operations support, payroll, and purchasing
Ability to work both autonomously and collaboratively within a team environment
Strong attention to detail with proficiency in Microsoft Office applications
Proven ability to build effective working relationships with internal and external stakeholders
Ability to work outside of normal business hours when required to support payroll cycles, meetings, or business needs
Strong numeracy, verbal, and written communication skills
Demonstrated willingness to pursue ongoing learning and professional development
Embrace the Fairmont brand promise and luxury in your role and in all your interactions
Foster an inclusive environment where every individual feels valued and respected

Responsibilities

Process bi‑weekly payroll and off‑cycle payroll transactions as required; respond to colleague inquiries and serve as a payroll resource to the property team
Assist with accounting data entry, validation, maintenance of trackers, and updates to reports
Provide accounting support across functional areas as needed, including Accounts Receivable, Accounts Payable, and General Accounting
Assist with the creation and processing of purchase orders and maintenance of checkbooks
Establish and maintain positive working relationships with vendors, contractors, and external service providers
Support Entegra enrollment and ongoing compliance requirements
Maintain accurate and up‑to‑date records of vendor and contractor agreements, licenses, permits, and related documentation, including the Critical Date List (or equivalent)
Maintain current insurance policies and ensure proper homeowner notification in accordance with policy requirements
Assist with quarterly review of critical data storage files
Organize, maintain, and dispose of confidential records in accordance with Accor policies and applicable state regulations
Update monthly Energy, Water, and Waste consumption data in the Gaia 2.0 platform
Ensure compliance with Gaia 2.0 reporting requirements and collaborate with sustainability champions to support property‑level ESG initiatives
Assist the Executive team with ESG initiatives and updates to Capital Plans
Attend sustainability‑focused webinars and training sessions as assigned
Support bi‑annual ESG program compliance reviews and audits
Support regular review, audit, and updating of policies and procedures
Ensure compliance with the California Corporations Code and Davis‑Stirling Common Interest Development Act related to HOA governance
Adhere to all PCI compliance requirements
Accept responsibility for additional accounting‑related duties as requested by the Assistant Director of Finance or Director of Finance
Support procurement activities for property‑wide operational needs, including office supplies, Colleague Lounge meals & special events
Assist with monthly inventory counts and supply ordering; place orders through Amazon, Instacart, and other approved vendors as required
Produce meeting minutes for HOA Board meetings, Sub‑Committee meetings, and Joint Maintenance Committee meetings
Oversee daily mail intake and execute check drop procedures in accordance with established controls
Maintain organized project files and assist with the collection, review, and organization of project documentation and deliverables
Support the Beekeeper Champion with colleague engagement and communication initiatives
Provide operational support and coverage as needed, including ad hoc project assistance requested by Operations leadership
Interact with owners and guests in a professional manner, delivering a high level of service at all times
Assist the General Manager with ad hoc projects as requested
Accept responsibility for additional duties as assigned by the General Manager