Business Support Coordinator - Medicaid

HumanaSeattle, WA
Remote

About The Position

The Business Support Coordinator 3 follows established procedures and guidelines to provide clerical support to an office, department, or other organization group. The Business Support Coordinator 3 performs advanced administrative/operational/customer support responsibilities that require independent initiative and judgment. The Business Support Coordinator 3 compiles information and enters it into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Code and sorts documents to process or file them. Make standard calculations to compile and report statistics. Respond to, or redirect, routine inquiries from external or internal sources about our organization, its activities, or processes to ensure callers/visitors are answered promptly. Communicate with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Perform other routine administrative activities according to our established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are typically focus on methods and tactics for completing administrative tasks/projects. Judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, depth of knowledge of administrative processes and organizational knowledge. Will work with outside vendors.

Requirements

  • 1+ year of experience providing administrative support or an equivalent combination of education and experience
  • Strong proficiency in Microsoft Office applications, including Word, Excel, PowerPoint
  • Demonstrated ability to handle confidential information and work independently
  • Must reside within a 60-mile driving distance of the Louisville Metro area.

Nice To Haves

  • Demonstrated leadership or supervisory experience
  • Previous experience with accounts-related data entry
  • Experience conducting internet research and proofreading/editing documents

Responsibilities

  • Provide clerical support to an office, department, or other organization group.
  • Perform advanced administrative/operational/customer support responsibilities requiring independent initiative and judgment.
  • Compile information and enter it into documents such as reports, presentations or forms, and office systems such as databases or spreadsheets.
  • Code and sort documents to process or file them.
  • Make standard calculations to compile and report statistics.
  • Respond to, or redirect, routine inquiries from external or internal sources about the organization, its activities, or processes.
  • Communicate with external equipment suppliers to arrange equipment service and repair.
  • Perform other routine administrative activities such as answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory.
  • Work with outside vendors.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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