Medicaid Collections Coordinator

Dungarvin•Mendota Heights, MN

19h•Hybrid

About The Position

As a Medicaid Collections Coordinator, you’ll be at the heart of our revenue operations, supporting Minnesota programs across the full revenue cycle. From billing and cash application to accounts receivable follow-up and Medicaid denial resolution, your work ensures accurate revenue reporting, timely collections, and compliance with both payer and state regulations. You’ll play a critical role in monthly close processes, reconciliations, and maintaining the integrity of financial records across multiple systems; including our exciting new Workday platform.

Requirements

High school diploma or GED required.
Minimum of 5 years of directly related experience, OR a combination of 2 years of related education and 2 years of relevant experience.
Experience managing aging reports, cash application, and denial resolution accurately.
Skilled in identifying discrepancies, preparing journal entries, and reconciling accounts.
Proficient in Excel, Word, PowerPoint, Outlook, Teams, and SharePoint. Able to manage data, run reports, use pivot tables and formulas, and leverage these tools to track collections, analyze accounts, and collaborate effectively.
Proficient in Microsoft Great Plains (Dynamics GP), Microsoft Dynamics 365, Sage, PeachTree and Workday.
Fast, accurate numeric entry for billing, cash applications, and payment plans, ensuring precision with large datasets and financial records.

Nice To Haves

Experienced with Therap, Minutes, OnBase, and Workday, efficiently navigating multiple patient accounting and billing systems.
Knowledge of My Money, E Guardianship, RMF, or similar financial management and tracking platforms.
Knowledge of healthcare, human services, or Medicaid/Medicare operations, including regulatory, payer, and state compliance requirements.

Responsibilities

Run aging reports, research outstanding claims, review remits, apply cash manually, resolve denials, handle rebilling, and assist with appeals to keep collections accurate and timely.
Analyze payer regulations, determine appropriate actions, escalate risks, manage revenue adjustments, reconcile accounts, support monthly close reporting, and recommend write-offs when necessary.
Partner closely with Medicaid billing specialists, finance, operations, and external agencies to resolve issues, communicate denial causes and corrective actions, manage high-volume shared inboxes, support audits, and maintain accurate financial records across multiple states.