Business Support Assistant

Banner Health

4d • $18 - $28 • Onsite

About The Position

In this Business Support Assistant role, you will assist with duties such as managing physician schedules, processing travel and reimbursement requests, supporting clinical leadership team with their administrative needs, helping manage site visits, helping with onboarding providers, ordering office supplies, managing timecards, and processing invoices. This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

Requirements

• Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.
• Works independently under general supervision.
• Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.
• Must have the ability to follow oral and written directions as they relate to the functions listed above.
• Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins.
• Requires the ability to work effectively with common office software, including spreadsheets and word processing.
• Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

Nice To Haves

• Additional related education and/or experience preferred.

Responsibilities

• Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.
• Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.
• Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.
• Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
• As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.
• May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
• Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

Benefits

• Caring for people is at the core of all we do.
• Banner Health is committed to diversity, equity and inclusion.
• The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.
• This range is based on possible base salaries and does not include the value of our total rewards package.
• Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
• EEO/Disabled/Veterans
• Our organization supports a drug-free work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED