Business Support Manager

Bank of America • Atlanta, NY

18h • Onsite

About The Position

At Bank of America, this role supports the GPS Client Experience Executive and GPS CX Team by performing business support and project management functions. The work includes creating and maintaining project plans, managing client data, supporting business planning, and preparing presentations for senior management. The position requires working effectively across multiple parts of the organization and the company in a fast-paced environment. The role is based at the Bank of America Tower in New York, New York, and is listed as first shift, 40 hours per week. The position is eligible for the annual discretionary incentive plan and benefits, including access to paid time off.

Requirements

• 3–5 years of experience in business support, project coordination, business analytics, or a related field.
• Proven experience creating executive-level presentations and management reporting.
• Strong analytical and problem-solving skills, including experience interpreting data and identifying trends.
• Demonstrated ability to coordinate multiple initiatives and manage competing priorities.
• Advanced proficiency in Microsoft PowerPoint and Excel.
• Strong communication and stakeholder management skills.

Nice To Haves

• Experience supporting senior executives and leadership teams.
• Experience with Tableau, Power BI, or other data visualization tools.
• Experience conducting industry research, benchmarking, and strategic analysis.
• Knowledge of process improvement and business optimization methodologies.

Responsibilities

• Create business presentations on strategy, planning initiatives, and other topics.
• Track and support weekly and monthly routines, including management of team deliverables.
• Communicate and interact with team members across various lines of business.
• Serve as a knowledgeable resource and point person to facilitate the team's day-to-day operations.
• Conduct comprehensive competitor and financial industry benchmark research.
• Assist with ad hoc assignments, typically under time constraints.
• Support the GPS Client Experience Executive and GPS CX Team through business support and project management functions, including project plans, client data management, and business planning.

Benefits

• Benefits eligibility, including access to paid time off and employee resources and support.
• Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line of business or group contributions, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed