Business Solutions Architect - PDEGO

Sony Music Global Job Board • New York, NY

3d • $165,000 - $180,000 • Onsite

About The Position

Sony Music Entertainment is seeking a Business Solutions Architect to serve as the platform strategist and systems thinker for their business systems ecosystem. This role will ensure the ecosystem scales cleanly while maintaining a close connection to business needs. The Architect will own the center of excellence, defining standards, patterns, and integration strategies for Business Solutions Specialists. This is a hands-on, business-facing role rather than a purely back-office position.

Business Solutions partners with label, marketing, and release planning teams to build effective tools and workflows. They operate as a trusted internal partner, guided by principles of failing fast, learning quickly, and moving forward.

Requirements

• 8-12 years in solutions architecture, business systems architecture, or platform engineering.
• Substantial experience designing and scaling enterprise-grade no-code/low-code business systems, built to be secure, scalable, and well-governed.
• Track record designing and scaling automation/workflow architecture across multiple business units or departments.
• Working proficiency in at least one scripting language (e.g., JavaScript, Python) for automation and integration work.
• Experience integrating no-code platforms with enterprise systems (CRM, ticketing, ERP) via APIs or middleware.
• Strong business acumen, able to translate business needs into technical architecture and back.
• Excellent stakeholder management; equally credible with engineers and business executives.
• A systems thinker and tool-agnostic problem solver, comfortable picking up new platforms as our stack evolves.
• Extensive A.I. experience implementing or using tools such as Claude Cowork, ChatGPT Work, Google Gemini.
• Experience building or leading a center of excellence, AI governance body, or platform governance function.
• Demonstrated ability to define measures of success and use data to evaluate outcomes and drive accountability.
• Experience working within enterprise environments with established governance, privacy, security, and compliance expectations.

Nice To Haves

• Experience in music, media, or entertainment, particularly around rights, royalties, or metadata.
• Deep, hands-on Airtable expertise (our current core platform), including advanced automations and scripting extensions.

Responsibilities

• Define and evolve platform architecture standards and development guardrails across core business systems.
• Partner closely with the SVP, Engineering and backend engineering on API and integration architecture.
• Evaluate and help the team adopt adjacent tools (Zapier, Make, n8n, Pipedream, Salesforce, Zendesk, etc.) as workflows expand.
• Provide architectural guidance and escalation support to Business Solutions Specialists across business units.
• Engage directly with senior stakeholders to understand cross-business-unit operations and the broader ecosystem.
• Own the technical roadmap for platform scalability and maintainability.
• Lead complex data migrations across multiple business units.
• Contribute hands-on scripting/development work (integration scripts, workflow extensions) as needed.
• Support scoping and discovery for complex, multi-BU initiatives.
• Document standards, patterns, and best practices for the team.
• Define the team's AI enablement strategy — the standards, playbooks, and success metrics Specialists use to drive sustained AI adoption within business units, including tools like Claude Cowork.
• Own governance guardrails for AI-enabled workflows in partnership with Legal, InfoSec, and Privacy, ensuring new automation and AI use cases meet enterprise compliance requirements.
• Define measures of success for the Business Solutions platform and AI enablement program; use adoption and usage data to evaluate outcomes and inform roadmap priorities.

Benefits

• Inclusive, collaborative and global community
• Modern office environment
• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Resources for pets
• Mental health and meditation resources
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed