Business Solutions Advisor

ADT • Morrisville, NC

2d

About The Position

The Business Solutions Advisor is part of ADT’s Sales team and helps small business customers select security and smart business solutions. The role involves explaining products and services, assessing each customer’s needs, and recommending tailored options. Advisors visit businesses in a designated territory and work with business owners, decision-makers, and teammates in a collaborative sales environment.

The advisor builds trusted customer relationships through the sales process and beyond, configures systems to fit each business’s layout and operations, and conducts follow-ups after installation. The role also focuses on identifying and generating new small business leads within the territory. Compensation includes uncapped commissions; ADT states that new sales advisors can expect to earn $85,000 based on performance and experienced advisors can earn over $150,000. During the first eight weeks of training, advisors can earn up to $4,000.

Requirements

• High school diploma or equivalent.
• Willingness to travel within a designated territory using a personal vehicle; mileage is reimbursed.
• Valid driver’s license and clean driving record; additional licensing may be required depending on location.
• Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset and ability to uncover leads and close deals.
• Strong communication and relationship-building skills, including the ability to consult with customers, understand their needs, and guide them to appropriate solutions.
• Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

• Consumer sales experience.

Responsibilities

• Demonstrate the value of ADT’s security and smart business solutions and explain products and services to small business customers.
• Assess customer needs and recommend tailored solutions.
• Build trust with small business owners through integrity, empathy, and expertise throughout and beyond the sales process.
• Customize systems to suit each business’s layout, operations, and security needs, combining security, automation, and life-safety technology as appropriate.
• Conduct post-installation follow-ups to confirm commitments were fulfilled and strengthen customer relationships and referrals.
• Identify and generate new small business leads within the designated territory.
• Visit customers at their businesses and collaborate with business owners, decision-makers, and teammates.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Mileage reimbursement.
• Short- and long-term disability insurance.
• Life insurance.
• Well-being programs.
• Paid time off.
• Professional development and career growth opportunities.
• Flexible work schedule.
• Uncapped commissions and unlimited earning potential.
• Up to $4,000 in earnings during the first eight weeks of training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED