Business Services Officer 1

Human Resources Division - Office of Tennessee Secretary of State • Nashville, TN

7d

About The Position

The Business Services Officer 1 works in the Tennessee Department of State’s Business & Charitable Organizations Division. The role performs routine office and clerical work, including filing, scanning, copying, faxing, answering telephones, and general computer work. The division’s mission is to provide accurate, cost-effective, accountable service in a customer-centered environment.

Requirements

• Education equivalent to graduation from a standard high school.
• Experience equivalent to two years of increasingly responsible full-time administrative work. A degree or coursework from an accredited college, university, or technical school in business, office management, business technology, accounting, management information systems, economics, actuarial science, statistics, or a related field may substitute for the required experience on a year-for-year basis.
• Knowledge of clerical office methods and procedures, standard business English, spelling, and arithmetic.
• Ability to communicate information to the public professionally, orally and in writing.
• Ability to operate a personal computer and standard office equipment.
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
• Ability to travel throughout the state as needed.
• Ability to lift materials weighing up to 40 pounds as needed.

Responsibilities

• Provide exceptional customer service in person, by telephone, mail, and email.
• Accurately and promptly open, batch, scan, receipt, process, and mail documents submitted to the division in compliance with applicable statutes, rules, policies, and procedures.
• Participate in training to gain proficiency in filings relevant to the assigned unit.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED