Business Services Officer 1 - Human Resources Division

Human Resources Division • Nashville, TN

6d

About The Position

The Business Services Officer 1 performs routine office and clerical duties for the Tennessee Department of State’s Business & Charitable Organizations Division. The role supports the division’s customer-centered mission by providing service in person, by telephone, mail, and email, and by accurately processing documents in accordance with applicable statutes, rules, policies, and procedures. The employee participates in training to become proficient in filings relevant to the assigned unit and performs other duties as assigned.

Requirements

• Education equivalent to graduation from a standard high school.
• Two years of experience equivalent to increasingly responsible full-time administrative work; qualifying degree or coursework may substitute year for year.
• Knowledge of clerical office methods and procedures, standard business English, spelling, and arithmetic.
• Ability to communicate information to the public professionally, orally and in writing.
• Ability to operate a personal computer and other standard office equipment.
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
• Ability to travel throughout the state as needed.
• Ability to lift materials weighing up to 40 pounds, as needed.

Responsibilities

• Provide exceptional customer service in person, by telephone, via mail, and by email.
• Open, batch, scan, receipt, process, and mail documents submitted to the division accurately and in a timely manner, following applicable statutes, rules, policies, and procedures.
• Participate in training to gain proficiency in filings relevant to the assigned unit.
• Perform routine office and clerical duties, including filing, scanning, copying, faxing, answering telephones, and general computer work.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED