Business Relationship Manager

Yamaha Motor Canada LtdNew Brunswick, NS
CA$85,000 - CA$90,000Hybrid

About The Position

Yamaha Motor Finance Canada (“YMFCA”) is the established captive finance division of Yamaha Motor Canada (“YMCA”), and a subsidiary of Yamaha Motor Finance Corporation (“YMFC”), which is focused on providing financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance programs. Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it!”, “Innovate Now!”, “Trust & Integrity”, “Be Agile”, and “Drive results”. Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.

Requirements

  • Bachelor's Degree
  • Business, Marketing, Finance or Economics
  • 5+ years of experience
  • Consumer Finance Market and/or Sales
  • Expert level knowledge of all aspects of prime & non-prime consumer credit, unit & payment protection products
  • Above-average ambition and desire to succeed; be highly self-disciplined and intensely goal-oriented.
  • Strong understanding of dealer retail operations and sales processes
  • Ability to work under pressure while maintaining a high level of service to dealers & colleagues
  • Excellent negotiation and problem-solving skills
  • Be seen as a changemaker amongst dealers by having a strong ability to inspire & influence changes to adapt to new challenges
  • Time management skills with a sound sense of judgment in assessment of business development priorities.
  • Strong ability to work independently from a home office.
  • Ability to work within non-traditional schedules where required
  • Expert proficiency with Microsoft Office coupled with advanced ability to use other Internal systems as required

Nice To Haves

  • Bilingual (English/French) would be an asset.

Responsibilities

  • Promoting the sales of YFS Retail, Wholesale & Protection product verticals & positioning YFS as the preferred Finance partner for Yamaha dealers.
  • Build and nurture strong relationships with dealer principals, F&I teams & 3rd party outsourced F&I agents as applicable.
  • Maintain a high degree of communication with Yamaha dealers and head office through call reports and direct communication.
  • Working closely with partners in sales, other aftermarket product groups and Safeguard, help lead the “YMCA/YMFCA” market development initiative, with a focus on Finance & protection.
  • Build and maintain a high market profile in the assigned market area with both internal and external contacts.
  • Ensure all aspects of assigned relationships receive ongoing attention, as required, to maintain, improve, grow and retain the relationship.
  • Primary source of information on competitive programs and risk appetite positioning.
  • Ensure YMFCA relationship adds value to the dealership(s) while achieving regional goals and retail penetration objectives.
  • Regularly achieve assigned targets for each YFS product vertical – retail finance (prime, non-prime, standard, sub-vented), wholesale finance & Yamaha Motor protection plan products.
  • Deliver excellent service to dealers though improving dealer satisfaction and resolution of issues.
  • Maintain a high degree of communication with Yamaha dealers and head office through call reports and direct communication.
  • Complete and participate in regional dealer presentations and consumer trade shows as required.

Benefits

  • 100% employer‑paid health and dental benefits
  • Employee assistance program
  • Corporate bonus incentive + sales bonus (for applicable roles)
  • RRSP with employer DPSP match (up to 5% of base salary)
  • Employee‑paid STD, LTD, and life/dependent insurance
  • Parental/maternal leave top‑up programs
  • Product experience/engagement events
  • Employee recognition program (Accelerate Together)
  • Educational assistance
  • Employee product purchase and rental program perks
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