Business Relationship Manager Area Manager - Executive Director

JPMorganChase • Miami, FL

18d

About The Position

The Business Relationship Manager Area Manager is an executive director-level leader in Business Banking who leads a territory team of Business Relationship Managers (BRMs). The role focuses on developing new business and deepening existing client relationships so JPMorgan Chase can serve as clients’ primary bank. The Area Manager provides direction, coaching, and support to the team while overseeing business performance, client experience, risk management, revenue, profitability, credit quality, and regulatory compliance. The position also builds partnerships across business lines, represents the bank in the community, and recruits, develops, and retains talent.

Requirements

• At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Expert knowledge of business credit underwriting and commercial credit training.
• Strong communication skills with people at all organizational levels, internally and externally.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
• Ability to lead proactively through change.
• Strong current business network and recognition as a leader in community organizations, with demonstrated business acumen.
• Ability to balance client needs with associated risks and the interests of the firm.
• Ability to manage time with discipline and balance long-term and day-to-day management demands.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• High proficiency with Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Lead, manage, support, direct, and guide a territory team of Business Relationship Managers in developing deposit, cash management, and credit business, with a focus on relationship-building, client experience, and risk management.
• Manage individual team members’ performance and hold BRMs accountable for business priorities, client experience, and risk management.
• Manage area revenue and profitability; monitor credit quality, regulatory requirements, and risk protocols; use reports and metrics to identify trends and address or escalate issues promptly.
• Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Provide expertise on loan structuring, pricing, customized solutions, and complex client challenges.
• Hold BRMs accountable for understanding clients’ personal financial goals and needs and connecting clients with appropriate specialists.
• Build collaborative partnerships with Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank to foster a client-centric One Chase environment.
• Represent the bank in community leadership activities, such as Chamber of Commerce and local non-profit boards.
• Recruit and maintain a pipeline of viable candidates; select, hire, develop, and retain high-quality talent while creating an inclusive and respectful team environment.
• Travel occasionally for key business and leadership meetings and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed