Business Relationship Manager Area Manager - Executive Director

JPMorgan Chase & Co. • Miami, FL

18d

About The Position

As an Area Manager in Business Banking, you will lead a team of Business Relationship Managers (BRMs) to develop new business and deepen existing client relationships, positioning JPMorgan Chase as the primary bank for clients. The role combines team leadership and development with responsibility for business growth, client experience, risk management, and the area’s revenue and profitability. You will collaborate with partners across the bank and represent the bank in community leadership settings.

Requirements

• At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Expert knowledge of business credit underwriting and commercial credit training.
• Strong communication skills with internal and external individuals at all levels.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Ability to build collaborative relationships across an organization, influence others, and lead proactively through change.
• Strong current business network and standing as a leader in community organizations, with demonstrated business acumen.
• Ability to balance client needs with associated risks and the firm’s interests.
• Ability to manage time with discipline and balance long-term priorities with day-to-day management demands.
• Willingness to travel occasionally for key business and leadership meetings and training.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• High proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Provide leadership, management, support, direction, and guidance to a territory team of Business Relationship Managers developing deposit, cash management, and credit business.
• Manage individual team-member performance and accountability for business priorities, client experience, and risk management.
• Manage area revenue and profitability; monitor credit quality, regulatory requirements, and risk protocols; use reporting and metrics to identify trends and address or escalate issues.
• Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Advise the team on loan structuring, pricing, and customized solutions, and help address complex challenges.
• Ensure BRMs understand business clients’ personal financial goals and needs and connect clients with appropriate specialists.
• Build collaborative relationships with Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank partners.
• Represent the bank in community leadership capacities, such as Chamber of Commerce and local nonprofit boards.
• Recruit and maintain a pipeline of candidates; select, hire, develop, and retain talent while creating an inclusive and respectful team environment.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed