Business Relations Specialist, Hospice

Sutter Health•Saratoga, CA

About The Position

The Business Relations Specialist drives revenue to Sutter Health and its regional affiliates in support of organizational strategic goals. The role develops relationships with physicians and area employers to grow business, educates physicians about Sutter Health specialists and hospital capabilities, and influences employers’ engagement in preventive health, managed-care decisions, and occupational medicine provider choices. The specialist identifies target physicians who can generate referrals and revenue for facilities and specialty physicians. Successful candidates have outside sales experience in the medical industry, preferably in hospice. This is a regular, exempt, full-time position with a 40-hour workweek, scheduled for weekdays on the day shift. Weekend work may be needed. The position is with Sutter Care at Home – Bay.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, or a related field; equivalent experience may be accepted in lieu of the degree.
Five years of recent relevant experience.
Outside sales experience in the medical industry; hospice experience is preferred.
Valid driver’s license.
Automobile insurance.
Ability to establish and maintain cooperative working relationships with internal audiences across Sutter Health and external organizations.
Ability to prioritize responsibilities and assignments to complete work in a timely manner.
Verbal and written communication skills for communicating with diverse groups, including executives, managers, and subject matter experts.
Ability to make presentations that persuade others, provide information, or give instruction.
Ability to build rapport and trust in one-to-one or small-group situations, listen perceptively, and convey awareness.
Customer-service focus that informs actions and decisions.

Nice To Haves

Hospice experience.

Responsibilities

Drive revenue to Sutter Health and its regional affiliates in a manner that supports organizational strategic goals and objectives.
Develop relationships with physicians and area employers to develop and grow business.
Educate area physicians about the capabilities of Sutter Health specialists and hospitals.
Influence area employers to engage in preventive health, make managed-care decisions, and choose occupational medicine providers.
Identify target physicians who can serve as referral and revenue drivers to facilities and specialty physicians.
Build and lead teams committed to carrying out initiatives, including in environments that may be resistant to change.
Maintain positive relationships with the community and professionals while representing Sutter Health.