Business & Community Relations Specialist

SAN DIEGO WORKFORCE PARTNERSHIP INC•San Diego, CA

1d•$31 - $44•Onsite

About The Position

The San Diego Workforce Partnership is the leader for innovative workforce solutions in San Diego County. We fund and deliver job training programs that enable all job seekers to develop the skills and knowledge needed for in-demand careers. Our vision is that every business in our region has access to a skilled workforce, and every job seeker has access to meaningful employment. We seek to earn trust and inspire growth in every action we take. Position Summary Reporting to the Business & Community Relations Supervisor, the Business & Community Relations Specialist will play a critical role in bridging SDWP with the local community and business sectors, ensuring effective communication and collaboration. The Business & Community Specialist will be responsible for maintaining in-depth knowledge of all SDWP programs, developing strategic relationships with community organizations and local businesses, and executing targeted outreach and recruitment strategies to enhance program participation and effectiveness, aligning with SDWP’s quality placement goals and strategic relationships.

Requirements

Bachelor’s degree in business development, business administration or related field.
Two to four (2-4) years’ experience conducting outreach and recruitment to generate leads and acquire customers and/or youth development and education work.
Experience working with underserved populations.
Excellent communication (written, verbal, public speaking etc.) skills.
A positive, personable, outgoing and enthusiastic attitude which allows you to connect with potential participants and other community members.
Ability to set benchmarks, reporting metrics and using data to strategically drive activities.
Passionate about the organization’s mission and able to communicate the philosophy, mission and values to external and internal audiences.
Ability to think analytically, sustain relationships, balance multiple priorities and meet deadlines.
Attention to detail with strong organizational skills and ability to manage data and communications across platforms.
Proven ability to identify new methods, better approaches and integration of ideas, proactive, resourceful and self-motivated.
Ability to identify issues from multiple perspectives (job seekers, employers, elected officials, community members, service providers, etc.).
Ability to interface with job seekers, businesses, cross departments, leadership team, board members and partners at a high level of professionalism.

Nice To Haves

Master’s degree in business development or related field.
Three to five (3-5) years’ experience in workforce business development.
Experience developing and maintaining data and dashboards through a Customer Relationship Management (CRM) platform.
Computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint.

Responsibilities

Serve as a subject matter expert in SDWP’s employer-support workforce development solutions, including but not limited to workforce recruitment assistance, new hire and incumbent worker training services, and layoff aversion or support services.
Support business/employer with information and registration to SDWP WIOA employer led training services and other SDWP employer services.
Provide accurate information about program eligibility, services offered and answer related inquiries.
Build and sustain relationships with community organizations and businesses to expand program reach.
Support organizational performance measures and placement goals through strategic partnerships.
Collaborate with internal departments to stay informed about program developments and recruitment needs.
Design and implement comprehensive outreach and recruitment strategies from initial lead generation to final enrollment.
Ensure strategies align with communication goals, grant requirements, and program objectives.
Coordinate orientations for employers and manage job placement technologies.
Develop and execute specific employer-focused initiatives and provide exceptional service to business clients to boost job placements and client satisfaction.
Utilize CRM tools to manage contacts, track project progress, and report on key performance indicators (KPIs) to inform strategic decisions and showcase the success of recruitment efforts.
Support training providers to ensure programs meet industry standards and facilitate connections to employment opportunities following WIOA training guidelines.
Engage in ongoing learning and cross-training to provide versatile support across various business programs and services, adjusting to fluctuating demands.
Provide accurate and timely reporting information, activity summaries and data in accordance with contractual and programmatic requirements.
Prepare timely reports to evaluate employer services, needs and performance metrics.
Perform other related duties as assigned.