Business Program Manager

BYD North America•Cupertino, CA

22h•Onsite

About The Position

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.

Requirements

Bachelor’s degree in Business, Supply Chain Management, Engineering, or related field.
2+ years of experience in project or program management within the electronics manufacturing industry, preferably with (Client) or other Tier-1 OEM accounts.
Strong understanding of FATP processes, NPI, and high-volume production for consumer electronics.
Proven track record in managing complex customer programs with aggressive timelines and high expectations.
Experience working in OEM/ODM/EMS environments with (Client) (or similar) business models and compliance requirements.
Excellent communication, negotiation, and stakeholder management skills.
Proficiency in project management tools (MS Project, Smartsheet, or similar) and standard business software (Excel, PowerPoint).
Ability to travel domestically and internationally to client sites and factories as needed.

Responsibilities

Lead end-to-end project management for (Client) and other Tier-1 OEM customers, from project initiation through FATP ramp-up and mass production.
Act as the primary customer interface, managing project timelines, deliverables, and communication to ensure alignment with client expectations.
Collaborate with cross-functional teams (engineering, operations, supply chain, quality, procurement, and finance) to drive successful program execution.
Manage project schedules, risks, and resource allocation to ensure on-time delivery and cost targets are met.
Support contract negotiations and business terms with (Client) customers, ensuring alignment with company goals and profitability.
Provide technical and business support during customer meetings, audits, and on-site visits.
Drive NPI (New Product Introduction) readiness, FATP line setup, and factory ramp-up by coordinating between client teams and internal operations.
Monitor material readiness, demand planning, and capacity to support business continuity and minimize production risks.
Conduct regular project reviews with internal stakeholders and clients, escalating risks and driving corrective actions.
Support business development initiatives by analyzing (Client)/OEM roadmaps, identifying growth opportunities, and contributing to proposals and pricing strategies.
Benchmark industry practices and client requirements to optimize cost structure, quality, and efficiency across FATP programs.
Build and maintain strong client relationships, serving as the liaison to ensure clear communication between client, internal teams, and contract manufacturers.