Business Program Manager I, GBOEdu Enablement

Google•Chicago, IL

8d•$90,000 - $128,000

About The Position

GBOEdu’s mission is to empower the Global Business Organization with critical knowledge, learning, and skills to fuel customer success and accelerate growth. Global Business Organization Education (GBOEdu) is a critical component of GBO’s commercial activation engine, transforming complex product and intelligence strategy into high-velocity, AI-optimized sales and learning motions to accelerate customer growth. The Global Business Organization (GBO) powers Google’s ecosystem of products and services to help customers and partners succeed and grow. GBO includes Ads sellers, business development teams, customer services and support, and overlay programs that enable coordinated engagement with Google’s most complex and important customers and partners. The Business Program Manager develops activation strategies and manages programs from planning through delivery. The role owns program communications and enrollment, builds infrastructure for consistent, high-quality delivery at scale, and works with cross-functional teams and global stakeholders to improve program efficiency and scale.

Requirements

Bachelor’s degree or equivalent practical experience.
2 years of experience in program or project management.

Nice To Haves

Program management certification or experience in program management with an IT or tech company.
Experience setting and executing vendor strategies, including managing third-party vendors to drive execution against established SLAs.
Strong analytical and problem-solving experience, combined with business judgment, including the ability to analyze data and present insights and recommendations clearly and compellingly.
Ability to identify and implement complex processes and manage large, complex, strategic, and operational initiatives across multiple teams or regions.
Excellent written and verbal communication, documentation, and presentation skills.

Responsibilities

Develop activation strategies in partnership with a cross-functional team inside and outside GBOEdu.
Act as the main point of contact for programs and create project plans covering timelines, milestones, budget, management, scheduling, and staffing.
Own communication and enrollment strategy, engaging local expertise when required.
Create program infrastructure that enables consistent, high-quality delivery at scale, including measurement strategy and execution.
Provide strategic thought leadership to improve program efficiency and scale, working cross-functionally with critical global stakeholders.