Business Process Professional III Procore Product Specialist

ONEOK•Tulsa, OK

19d•$92,000 - $138,000•Remote

About The Position

This position is part of ONEOK's Innovative Solutions and Optimization group and will serve as the Product Specialist for Procore, ONEOK’s enterprise construction management platform. Procore is used by ONEOK’s engineering and construction teams throughout the project lifecycle from pre-construction through closeout. The ideal candidate will bring hands-on experience with Procore (or similar product), a strong understanding of construction processes, and a passion for driving digital transformation and business process optimization. Success in this role will require a balance of construction process knowledge, product support discipline, stakeholder engagement, and continuous improvement mindset. The Procore Product Specialist will help ensure the platform is configured, adopted, and governed in a way that supports consistent project execution, reliable reporting, effective documentation handoff, and measurable business value across ONEOK’s project engineering and construction teams.

Requirements

Proven experience as a Procore administrator, product owner, or power user in a construction or engineering environment.
Strong understanding of construction project lifecycles, compliance, safety, and quality control standards.
Experience with business process analysis, project delivery, and change management.
Familiarity with Earned Value Management (EVM) and construction turnover documentation.
Experience managing project deliverables, meeting deadlines, and supporting end users.
Strong analytical, communication, and facilitation skills.
Ability to work independently and collaboratively across teams and functions.
Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:
Experience in business or process analysis, project management, software development lifecycle and change management techniques, including identification of potential process solutions.
Experience defining and implementing project requirements, testing, training and resolving issues to ensure successful delivery.
Experience interacting, advising, training, influencing and communicating effectively across multiple levels of the organization.
Skills in: use and function of office equipment including computers and applicable software.
Skills in: communicating effectively in writing and verbally.
Skills in: conducting meetings, developing and presenting information to individuals and groups.
Skills in: self-motivating and self-directing; adapting quickly to new or changing responsibilities.
Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.
Skills in: managing and prioritizing multiple assignments with competing deadlines.
Ability to: work collaboratively with a wide variety of people, including leaders, peers, customers, vendors and other stakeholders.
Ability to: negotiate, resolve conflicts and build commitment.
Ability to: communicate technical topics to non-technical users.
Ability to: proactively identify and propose value additive initiatives.
Ability to: apply an understanding of economic concepts and business drivers.
Ability to: identify, research, evaluate and prioritize problems and develop recommendations for appropriate action.
Ability to: work under stressful conditions and time constraints; adjusting to respond to changing circumstances.

Nice To Haves

Proficiency in Procore or similar construction technologies.
Experience with GIS, Planview, or pipeline tracking systems.
Intermediate understanding of economic concepts and business drivers.
Ability to communicate technical topics to non-technical users.
Strong critical thinking and problem-solving skills.
Experience with reporting tools and business intelligence platforms.

Responsibilities

Lead or support multiple BPO functions including: Project management, Business process mapping and analysis, Product support and backlog management, Business intelligence and reporting initiatives
Document and analyze business processes, user requirements, and technology capabilities to identify opportunities for increased efficiency or effectiveness.
Develop and present recommendations for process and technology improvements.
Assist in identifying and implementing appropriate controls for business processes and technology solutions.
Serve as a key point of contact for Procore platform strategy, configuration, and user support across multiple engineering and construction teams.
Champion the adoption and continuous improvement of Procore modules including RFIs, submittals, drawings, inspections, observations, budgeting, daily logs, and reporting.
Conduct and support training of internal and external users.
Collaborate with stakeholders to define, streamline, and automate construction-related processes such as contractor onboarding, field execution, inspections, and closeout.
Support integration of Procore with other construction and project management platforms.
Collaborate with business partners to document requirements for product backlog tasks and projects.
Provide ongoing support for business users including: Triaging and resolving application issues, Maintaining application configuration, Testing system changes and enhancements
Gather and document data and reporting requirements; develop basic reports and dashboards as needed.
Support Power BI reporting for Procore by gathering business requirements, validating data sources, and translating construction management data into actionable dashboards and reports.
Develop, maintain, and enhance Power BI datasets, measures, and visuals that support Procore adoption, project execution, construction turnover, and leadership reporting needs.
Monitor and improve Procore data quality to ensure Power BI reports are accurate, consistent, and aligned with approved business definitions and reporting standards.
Partner with business stakeholders, IT, and data teams to troubleshoot reporting issues, support data refreshes, and identify opportunities to automate manual reporting processes.