Business Process Analyst III

TD•Toronto, ON

4d•CA$69,700 - CA$98,400•Onsite

About The Position

TD is committed to detecting and deterring the use of its products and services for money laundering and terrorist financing. Financial Crime Risk Management (FCRM) Operations plays a key role in supporting compliance with regulatory requirements through effective AML controls, regulatory reporting governance, process management, and continuous improvement. The EFTR Regulatory Reporting team is responsible for maintaining and enhancing end-to-end Electronic Funds Transfer Reporting (EFTR) processes, controls, procedures, testing support, and reporting capabilities. The team partners with Operations, Compliance, Technology, Project Delivery, Business Management, Data Management, Audit, and Risk stakeholders to support operational excellence, regulatory compliance, and sustainable process outcomes.

Requirements

Undergraduate degree in Business, Finance, Accounting, Risk Management, Operations, or related discipline.
Two (2) or more years of experience in EFTR Regulatory Reporting, with demonstrated subject matter expertise in business process mapping and documentation, system testing, operational governance practices, and working collaboratively with cross-functional partners.
Experience supporting EFTR process improvement, remediation, governance, operational readiness, or regulatory initiatives.
Strong analytical, problem-solving, research, documentation, and reporting skills.
Strong proficiency in Microsoft Office applications, including Excel, PowerPoint, Visio, and SharePoint.
Ability to analyze, organize, prioritize, and manage multiple deliverables while meeting deadlines.
Ability to build effective working relationships across business, technology, compliance, risk, and project delivery functions.
Ability to communicate effectively in both written and verbal form with stakeholders at various levels.
Ability to exercise sound judgment and handle confidential information with discretion.
Strong attention to detail and commitment to accuracy, quality, risk awareness, and continuous improvement.

Nice To Haves

Experience with workflow tools, Jira, Confluence, or related process management technologies is considered an asset.

Responsibilities

Act as a subject matter expert for EFTR regulatory reporting processes, controls, procedures, operating models, and end-to-end operational workflows.
Analyze current and future state EFTR business processes and operating models, and support system testing activities required to deploy enhancements and fixes in alignment with defined roadmaps.
Develop, document, and maintain EFTR process maps, procedures, job aids, control inventories, reporting inventories, and governance artifacts.
Drive and contribute to various risk framework activities like RCSA, Gap Assessment against standards, Audit remediation, Issue Management, policy reviews.
Identify opportunities to streamline, standardize, automate, and improve EFTR processes to reduce operational risk and enhance reporting quality.
Analyze the feasibility, impact, and implementation requirements of new regulatory obligations, process improvements, technology changes, and business initiatives.
Represent EFTR Operations as a business process lead on projects, continuous improvement initiatives, remediation activities, and regulatory change programs.
Build and maintain effective relationships with cross-functional partners across Operations, Compliance, Technology, Project Delivery, Data Management, Risk Management, Audit, and Business Management.
Support the development and execution of communication, implementation, and training plans and material for new or enhanced EFTR processes, controls, and reporting requirements.
Prioritize and manage workload to meet EFTR project, operational, governance, and regulatory commitments.
Conduct meaningful analysis of operational performance, quality results, exceptions, trends, and control effectiveness to support risk-based decision making.
Monitor EFTR process performance and identify opportunities to improve efficiency, effectiveness, control sustainability, and reporting outcomes.
Ensure EFTR processes and procedures comply with internal policies, enterprise standards, AML/ATF requirements, and applicable regulatory expectations.
Identify, assess, document, and escalate operational, compliance, reporting, and control risks as appropriate.
Apply business process management practices and provide guidance and support to business partners and team members on EFTR process and governance matters.
Participate fully as a member of the team and support a positive, professional, collaborative, and inclusive work environment.
Share knowledge, best practices, lessons learned, and subject matter expertise across the team and broader organization.
Provide training, guidance, and support on EFTR processes, controls, procedures, reporting requirements, and operational readiness activities.
Keep business partners, stakeholders, and leadership informed of progress, risks, issues, dependencies, and initiative status.
Contribute to team success through collaboration, knowledge transfer, coaching, and support of operational excellence initiatives.
Keep current on emerging regulatory requirements, industry developments, process management practices, and technology capabilities relevant to EFTR reporting.
Act as a brand ambassador for the business unit and support a culture of accountability, risk awareness, quality, and continuous improvement.