Business Process Partner, Sales Process & Productivity

Atlassian•Austin, TX
•$127,800 - $199,750

About The Position

Atlassian is seeking a Business Process Partner to drive strategic projects and work directly with the Sales team. This individual-contributor role supports complex, business-impacting projects throughout the sales cycle. The position applies business process, systems administration, and analytical skills to help the sales team scale globally, partnering with other business systems analysts and technology teams to drive change and scale. The role works with cross-functional teams across Sales, Sales Operations, Sales Tech, Data Science, Sales Strategy, Marketing Operations, and other groups. It supports technology capabilities that scale and optimize sales processes, owns requirements documentation, administers sales systems, and participates in testing and implementation. The partner also collaborates with Enablement on training for system and process changes and works with strategy and business operations teams on key projects. Atlassian allows employees to choose to work from an office, from home, or a combination of the two, and can hire in countries where it has a legal entity. Compensation varies by U.S. geographic pay zone. The role may also be eligible for benefits, bonuses, commissions, and equity.

Requirements

  • At least 6 years of experience in Sales Operations.
  • Experience working in a high-growth enterprise software company.
  • Experience with direct and channel sales ecosystems.
  • Experience with the full sales cycle, from lead to cash, and familiarity with how post-sales teams enable, expand, and renew customers.
  • Experience with common go-to-market tools such as LinkedIn Sales Navigator, Outreach, Gong, ZoomInfo, Gainsight, DocuSign, and PandaDoc, as well as acquiring new tools for a growing technology stack.
  • Familiarity with software subscription models and cloud software sales models.
  • Deep experience with the Salesforce.com platform.
  • Strong business and technical acumen, with the ability to translate business needs into technical requirements.
  • Analytical skills to identify key decisions and understand their long- and short-term impacts.

Nice To Haves

  • Salesforce certification.

Responsibilities

  • Work with multifunctional teams including Sales, Sales Operations, Sales Tech, Data Science, Sales Strategy, and Marketing Operations.
  • Partner with internal technology teams to support and deliver capabilities that scale and optimize sales processes.
  • Drive strategic projects that impact customer-facing go-to-market teams.
  • Own requirements documentation, including BRDs, process flows, DACIs, wireframes, and other assets used to collect business needs.
  • Perform systems administration on sales systems and tools.
  • Participate in user acceptance testing, smoke testing, and implementation activities.
  • Partner with the Enablement team to create training on system and process changes.
  • Partner with strategy and business operations teams to drive key projects.

Benefits

  • Health and wellbeing resources.
  • Paid volunteer days.
  • The role may also be eligible for benefits, bonuses, commissions, and equity.
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