Process/Productivity Engineer 4

Lam Research•Tualatin, OR

About The Position

The Process/Productivity Engineer provides technical support to field process engineers and product support personnel troubleshooting thin film deposition chambers. The role focuses on process capability gaps, chamber matching, defect issues, and yield failures, including problems that first-line product support has been unable to isolate or resolve. The engineer reports process-related enhancements and continuous design improvements to design engineering, and supports business-important customer new-tool process qualification, training, and best-known-method (BKM) document creation. The position also uses statistical process control data analysis and may involve travel of up to 15%–20%. The role provides leadership by serving as a resource for less-experienced colleagues and may lead small projects with manageable risks and resource requirements. It works with cross-functional teams to obtain needed information and results, and supports customer relations by informing existing and potential customers about relevant product-line and service needs, addressing potential customer-site issues, providing alternative solutions, and driving implementation of new customer solutions.

Requirements

At least 8 years of related experience with a Bachelor’s degree, or 6 years with a Master’s degree, or 3 years with a Ph.D., or equivalent experience.

Nice To Haves

Semiconductor fab experience is preferred.

Responsibilities

Provide technical support to field process engineers and product support personnel troubleshooting thin film deposition chambers for process capability gaps, chamber matching, defects, and yield failures.
Respond to situations where first-line product support has failed to isolate or resolve process capability gap problems.
Report process-related enhancements and continuous design improvements to design engineering.
Support business-important customer new-tool process qualification, training, and BKM document creation.
Analyze statistical process control data.
Act as a resource for colleagues with less experience and potentially lead small projects with manageable risks and resource requirements.
Work with cross-functional teams to obtain needed information and results.
Keep existing and potential customers informed about relevant product lines, services, and newly identified needs.
Address potential issues at customer sites, provide alternative solutions, and drive implementation of new solutions for customers.
Travel up to 15%–20%.