Business Process Manager

Walgreens•Deerfield, IL

About The Position

The Business Process Manager leads cross-functional projects that improve supplier performance, inventory flow, and product availability through data-driven insights. The role prepares content for and leads supplier-facing forums, develops and manages reporting to identify root causes of supply chain issues, supports improvement recommendations, and leads initiatives to enhance in-stock levels, lead-time accuracy, and cost efficiency. The position also oversees supplier onboarding and ensures training and materials are maintained in the supplier portal. The role addresses moderately complex issues through in-depth analysis, applies independent judgment to methods and evaluation criteria, and determines procedures for new or special assignments. As a specialist, the Business Process Manager researches customer opportunities and issues, builds constructive stakeholder relationships, and keeps stakeholders informed. The position participates in functional and cross-functional teams, coordinates networks among groups, develops innovative solutions to business problems, and may lead projects or processes.

Requirements

Bachelor's degree and at least 2 years of experience in a supply chain or business role, or a high school diploma/GED and at least 4 years of experience in a supply chain or business role.
Advanced Microsoft Excel skills, such as using the AVERAGE function, merging and centering cells, printing a centered page, or creating a pivot table.
Willingness to travel up to 10% of the time for business purposes, within state and out of state.

Nice To Haves

APICS CSCP Certification

Responsibilities

Lead cross-functional projects to improve supplier performance, inventory flow, and product availability.
Prepare content for and lead supplier-facing forums.
Develop and manage reporting to identify root causes of supply chain issues.
Support development of improvement recommendations and lead initiatives to improve in-stock levels, lead-time accuracy, and cost efficiency.
Oversee the supplier onboarding process and ensure supplier training and materials are maintained in the supplier portal.
Analyze moderately complex issues and independently determine methods, techniques, evaluation criteria, and procedures for assignments.
Research customer opportunities, issues, and requests and address underlying stakeholder needs.
Establish and maintain constructive working relationships and keep stakeholders informed of progress or status.
Participate in functional and cross-functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
Coordinate networks among groups and develop or implement innovative processes and changes that support department goals.
May exhibit leadership on projects and processes.