Business Process Manager
About The Position
The Business Process Manager leads cross-functional projects that improve supplier performance, inventory flow, and product availability through data-driven insights. The role prepares content and leads supplier-facing forums, develops and manages reporting to identify root causes of supply chain issues, and supports improvement recommendations. It leads cross-functional initiatives to enhance in-stock levels, lead-time accuracy, and cost efficiency. The position also oversees supplier onboarding and ensures training and materials are maintained in the supplier portal. The role addresses moderately complex issues by evaluating variable factors and may independently determine methods, techniques, and evaluation criteria. It acts as a specialist, develops resolutions to moderately complex issues, researches customer opportunities and requests, and maintains constructive stakeholder relationships. The position participates in functional and cross-functional teams, coordinates networks among groups, and may lead projects or processes and implement improvements that support department goals.
Requirements
- Bachelor's degree and at least 2 years of experience in a supply chain or business role, or a high school diploma/GED and at least 4 years of experience in a supply chain or business role.
- Advanced-level Microsoft Excel skills, such as using the AVERAGE function, merging and centering cells, printing a centered page, and/or creating a pivot table.
- Willingness to travel up to 10% of the time for business purposes, within state and out of state.
Nice To Haves
- APICS CSCP Certification
Responsibilities
- Lead cross-functional projects to improve supplier performance, inventory flow, and product availability using data-driven insights.
- Prepare content for and lead supplier-facing forums.
- Develop and manage reporting to identify root causes of supply chain issues.
- Support the development of improvement recommendations.
- Lead cross-functional initiatives to improve in-stock levels, lead-time accuracy, and cost efficiency.
- Oversee the supplier onboarding process and maintain training and materials in the supplier portal.
- Analyze moderately complex issues and independently determine methods, techniques, and evaluation criteria for obtaining results.
- Research customer opportunities, issues, and requests and develop resolutions to moderately complex problems.
- Maintain constructive stakeholder relationships, keep stakeholders informed of progress, and address their underlying needs.
- Participate in functional and cross-functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
- Coordinate networks among groups and outline objectives and processes aimed at innovative solutions to business problems.
- May implement innovative processes or changes, submit improvement ideas, and provide leadership on projects or processes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
