Business Process Management Lead - Gestionnaires des Processus d'Affaires

RTX•Longueuil, QC

1d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world. As a Business Process Management Lead, you will play a key role in analyzing, designing, and optimizing end-to-end business processes to drive sustainable improvements in operational performance. The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

Requirements

University degree in Engineering, Management, or a related field.
Minimum of 7 years of experience in Lean / continuous improvement within a manufacturing and supply chain environment.
Proficiency in Lean Six Sigma tools (Black Belt certification).
Experience leading large-scale Lean transformations (multi-site, cross-functional environments).
Strong analytical skills, with the ability to solve complex problems and drive change management initiatives.
Influential leadership skills, with the ability to engage and mobilize stakeholders without direct authority.
Very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

Nice To Haves

Experience improving quality systems (QMS, audits, standardization) is considered an asset.

Responsibilities

Lead the current-state process analysis and documentation (BPM mapping, waste identification, bottlenecks, root cause analysis).
Facilitate work sessions to design the future-state process.
Identify improvement opportunities and challenge the status quo to improve and innovate the process.
Ensure alignment with best practices and strategic objectives.
Lead and coach the process teams in the proper use of the CORE methodologies, standards and töols.
Promote a Cl culture.
Track the process performance oyer time.
Standardize across sites/functions.
Drive identify systemic issues and drive corrective actions.