Lead Business Process Improvement Analyst

Transamerica•Cedar Rapids, IA

1d•Onsite

About The Position

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. Staff at this level are fully functioning and able to work on the most complex initiatives.

Requirements

Bachelor’s degree in a business-related field or equivalent experience.
Eight years of process improvement experience in a similar environment.
Expert knowledge of theories, principles and concepts of business process improvement.
Experience in change management and/or project management.
Analytical, problem-solving and decision-making skills.
Communication, coaching and relationship-building skills.
Writing and editing skills to document processes.
Organizational skills and the ability to work on multiple concurrent projects.
Proficiency in MS Office (Word, Excel, PowerPoint, Visio).

Nice To Haves

Financial services/insurance industry experience.
PMP certification.

Responsibilities

Partner with management and stakeholders to collaboratively define gaps and identify opportunities for improvement.
Research best practices within and outside the organization to establish benchmark data.
Collect and analyze process data to initiate, develop and recommend business solutions, practices and procedures that focus on increased productively, decreased errors or rework, and/or reduced cost.
Assist in defining methodologies and ensure all are flexible, fit the needs of the organization and put emphasis on the quality of decision-making and timely project delivery in support of strategy, goals and enhanced customer experience.
Act as a change agent to facilitate a culture that is innovative, accountable and embraces change.
Execute training to individuals on the tools, processes and approaches needed to initiate improvements and successful change management.
Lead and coach lower-level staff.
May specialize in one or more of the following areas: benchmarking, business process analysis and reengineering, change management and measure, process-driven system requirements.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs