Business Process Governance Specialist

Western Digital•San Jose, CA

2d•$164,000 - $218,700•Onsite

About The Position

Western Digital’s Global Supply Chain Organization (GSCO) is establishing a centralized Business Process Governance (BPG) program to maintain the integrity, currency, and audit-readiness of business processes and procedures across the organization. The program replaces fragmented documentation practices with a common governance model that aligns policy with operational practice, meets internal and external audit control requirements, and supports continuous improvement and digitalization. The Business Process Governance Specialist is a core member of the BPG team and works directly under the BPG Program Lead. The role operates the program’s governance processes across six GSCO functions and a library of approximately 72 procedures. It covers procedure lifecycle management, audit control mapping, adherence assessments, governance platform operations, training coordination, and tracking continuous-improvement activity. Procedure content is written and owned by functional subject-matter experts; the Specialist ensures each procedure has a named owner, is mapped to relevant audit controls, is reviewed on schedule, and reflects operational reality. One of the three Specialist hires will be designated as the Governance Technology & Operations lead based on candidate profile and experience. That hire will also support tooling selection, coordinate IT projects, and administer the platform.

Requirements

At least 5 years of experience in process governance, procedure lifecycle management, audit support, compliance program management, or COE/PMO operations.
Demonstrated experience managing a procedure or document library at scale, including ownership assignment, version control, review cadence, and audit trail requirements.
Working knowledge of audit control frameworks and ability to map process documentation to control requirements, such as Internal Audit, ISO, SOX, or equivalent.
Exposure to or experience in Supply Chain, Procurement, or Global Operations sufficient to engage functional subject-matter experts as a credible peer.
Strong project management skills, including managing multiple workstreams, tracking stakeholder deliverables, and escalating systematically.
Experience working in or alongside cross-functional teams and building working relationships with Functional VPs, procedure owners, and operational subject-matter experts.
High proficiency with document management platforms, workflow tools, or governance systems.
Clear, structured written communication skills, including the ability to produce framework documentation, gap analyses, and status reports without heavy supervision.

Nice To Haves

Hands-on experience as an Internal or External Auditor, including testing controls, evaluating evidence, and documenting findings.
Familiarity with AI-enabled training tools or process education platforms.
Experience coordinating with IT on digital transformation projects.
Background in continuous improvement methodologies such as Lean, Six Sigma, or equivalent.

Responsibilities

Inventory, assess, and classify GSCO procedures across assigned functions using established BPG framework standards.
Assign and confirm named procedure owners in coordination with Functional VPs and their designated points of contact.
Manage procedure intake, review scheduling, version control, approval routing, publication, and archival.
Identify and document procedure gaps, and provide functional owners with remediation packages, templates, standards, and deadlines.
Escalate missed procedure review deadlines according to the BPG escalation framework.
Apply the governance model to the procedure library across assigned functions.
Map assigned procedures to applicable Internal Audit, BCMS, and IMS controls, and maintain the procedure-to-control mapping registry.
Support pre-audit readiness reviews, identify documentation gaps, maintain the audit intake log, route evidence requests, track owner SLA compliance, and escalate missed SLAs.
Capture post-audit lessons learned and contribute findings to BPG framework improvements.
Operate the BPG governance platform, including its document repository, approval workflow, version control, audit trail, and automated review reminders.
Configure governance tooling for each function, maintain access controls in line with the ownership model, and identify and escalate tooling gaps or workflow failures.
For the designated Governance Technology & Operations lead: support tooling evaluation and selection with IT, define functional requirements, project-manage implementation through go-live, act as the primary BPG liaison to IT, and administer the platform after implementation.
Set, schedule, and track risk-weighted procedure review cadences across assigned functions.
Coordinate procedure-related training cycles, assign training to named owners and super-users, track completion, escalate overdue training, and report status to functional leads and the BPG Program Lead.
Identify efficiency, automation, and digitalization opportunities; document and route them through the BPG Program Lead; track them to resolution; and maintain continuous-improvement KPI inputs.
Collaborate with Functional Owners to define and design procedure and process improvements where assigned.
Execute the Sourcing P2P Phase 1 pilot, including procedure inventory, gap identification, control mapping, tooling configuration, and training coordination.
Support the pilot retrospective, contribute to framework documentation updates, and extend the framework function by function as rollout progresses.

Benefits

Paid vacation time
Paid sick leave
Medical, dental, and vision insurance
Life, accident, and disability insurance
Flexible spending and health savings accounts
Employee assistance program
Supplemental life and AD&D coverage
Legal plan
Pet insurance
Critical illness, accident, and hospital indemnity coverage
Tuition reimbursement
Transit benefits
Applause Program
Employee stock purchase plan
WD Savings 401(k) Plan
Potential eligibility for Short Term Incentive Plan or Sales Incentive Plan bonuses
Potential eligibility for the annual Long-Term Incentive program, which may include restricted stock units or cash equivalents