Business Process Specialist

Accenture Federal Services•Tampa, FL
•$72,600 - $132,100•Onsite

About The Position

Accenture Federal Services is currently seeking a Business Process Specialist. At Accenture Federal Services, our purpose is to help the US federal government make the nation stronger and safer, and improve the lives of its citizens. Our team of over 13,000 professionals is dedicated to leveraging technology and innovation for clients across defense, national security, public safety, civilian, and military health organizations. We are a technology company within the global Accenture network, recognized as a Glassdoor Top 100 Best Place to Work. We foster a collaborative and supportive community where employees feel a sense of belonging and are empowered to grow through hands-on experience, certifications, and industry training. Join us to drive meaningful, lasting change that advances missions and propels the government forward.

Requirements

  • Bachelor’s degree (business, IT, communications, or related field)
  • Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).
  • An active TS/SCI security clearance is required.
  • Ability to work on-site daily in a customer environment.

Nice To Haves

  • Prior internship or exposure to federal, consulting, or analytical work.
  • Comfortable working in a fast-paced environment with shifting priorities.
  • Demonstrated attention to detail and organizational ability.
  • Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).
  • Professionalism and reliability in customer-facing scenarios.
  • Willingness to learn and take direction.
  • Proactive mindset and desire to grow into more complex analytical responsibilities.
  • Strong written and verbal communication skills.
  • Interest in consulting, business analysis, or project delivery.

Responsibilities

  • Support customer-facing activities, including gathering requirements, documenting needs, and assisting senior team members during meetings.
  • Shadow project leads to learn delivery processes, customer expectations, and stakeholder communication.
  • Assist in preparing presentations, status updates, and project documentation.
  • Provide general office support such as scheduling, visitor coordination, meeting setup, and logistics.
  • Maintain project files, trackers, and action logs to ensure operational organization and accuracy.
  • Assist in mapping business processes, identifying pain points, and documenting workflows.
  • Support data collection, simple analysis, and report preparation.
  • Contribute to drafting user stories, requirement summaries, or procedural documentation under supervision.
  • Complete all actions required as part of initiating a federal security clearance process (paperwork, interviews, training).
  • Adhere to data handling, security, and compliance policies while working in customer spaces.

Benefits

  • Accenture Federal Services offers a wide variety of benefits.
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