Business Process Specialist

Accenture Federal Services•Tampa, FL

1d•Onsite

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Accenture Federal Services is currently seeking a Business Process Specialist.

Requirements

Bachelor’s degree (business, IT, communications, or related field)
Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).
An active TS/SCI security clearance is required.

Nice To Haves

Prior internship or exposure to federal, consulting, or analytical work.
Comfortable working in a fast-paced environment with shifting priorities.
Demonstrated attention to detail and organizational ability.
Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).
Professionalism and reliability in customer-facing scenarios.
Willingness to learn and take direction.
Proactive mindset and desire to grow into more complex analytical responsibilities
Strong written and verbal communication skills.
Ability to work on-site daily in a customer environment.
Interest in consulting, business analysis, or project delivery.

Responsibilities

Support customer-facing activities, including gathering requirements, documenting needs, and assisting senior team members during meetings.
Shadow project leads to learn delivery processes, customer expectations, and stakeholder communication.
Assist in preparing presentations, status updates, and project documentation.
Provide general office support such as scheduling, visitor coordination, meeting setup, and logistics.
Maintain project files, trackers, and action logs to ensure operational organization and accuracy.
Assist in mapping business processes, identifying pain points, and documenting workflows.
Support data collection, simple analysis, and report preparation.
Contribute to drafting user stories, requirement summaries, or procedural documentation under supervision.
Complete all actions required as part of initiating a federal security clearance process (paperwork, interviews, training).
Adhere to data handling, security, and compliance policies while working in customer spaces.