Business Process Consultant

ALTEN Technology USA•Detroit, MI

About The Position

We are looking for a Business Process Consultant with a strong consulting mindset and solid process-design skills to work closely with customers in highly interactive sessions. The role focuses on designing, configuring, and deploying workflow-based business solutions within a PLM and enterprise environment, leveraging a low-code/no-code approach similar to ITEROP. You will collaborate directly with business and technical stakeholders to translate business needs into structured, efficient, and scalable workflows.

Requirements

Strong analytical and communication skills
Customer-facing experience in consulting or solution delivery roles
Ability to bridge business expectations and technical implementation
Comfortable working in dynamic, workshop-driven environments
Experience with workflow, BPM, or low-code platforms comparable to ITEROP is strongly valued, such as: Camunda, Pega, Appian, ServiceNow, IBM BPM, Bonita, Mendix, or OutSystems
Experience with PLM or enterprise workflow tools integrated into platforms like 3DEXPERIENCE, Teamcenter, or Windchill

Responsibilities

Analyze business needs and translate them into end-end workflows spanning multiple teams, roles, and systems.
Design and document processes using structured methods such as process mapping and BPMN.
Understand approval chains, governance rules, and cross-functional dependencies to ensure realistic and actionable solutions.
Lead interactive customer workshops where processes are built live with stakeholders.
Guide customers from high-level needs to practical, implementable workflows.
Challenge requirements constructively and propose best-practice solutions.
Adapt in real time to customer feedback, evolving needs, and workshop dynamics.
Configure workflows, rules, forms, and business logic in low-code environments.
Define and support system integrations via APIs and data flows.
Demonstrate awareness of AI-enabled capabilities (e.g., automation, recommendations, decision support).
Navigate and operate within the 3DEXPERIENCE ecosystem, understanding how workflows interact with PLM data and objects.
Apply common workflow patterns such as approvals, change processes, and governance models.
Contribute expertise on use cases including: Engineering Change Management (ECR/ECO), New Part Requests, Supplier Collaboration and Supplier Onboarding, Compliance and Governance Workflows, Part Obsolescence and Lifecycle Management.